What is Fleetsmith?
Fleetsmith is a mobile device management (MDM) solution for administrators needing to manage fleets of Apple devices. The goal is to make powerful, secure fleet management available to organizations of all sizes. With it, you can automate device setup, intelligence, patching, and security for your devices.
To manage your devices, Fleetsmith uses the MDM protocol to send device commands to managed devices.
What is MDM?
The following Apple devices have a built-in framework that supports mobile device management (MDM): iPhone, iPad, and iPod touch devices with iOS 5 or later, iPad devices with iPadOS 13.1 or later, Apple TV devices with tvOS 9 or later, and Mac computers with OS X 10.7 or later. MDM lets you securely and wirelessly configure devices, whether they’re owned by the user or your organization. MDM includes updating software and device settings, monitoring compliance with organizational policies, and remotely wiping or locking devices. Users can enroll their own devices in MDM, and organization-owned devices can be enrolled in MDM automatically using Apple School Manager or Apple Business Manager.
Important: If you’re migrating to Fleetsmith from another MDM solution, remove any existing MDM profiles on your devices.
Identity provider support
Fleetsmith currently supports G Suite and Office 365 as identity providers (IdPs). To sign in with G Suite, make sure you have Read users permission in the G Suite admin console, then click Get started with G Suite.
What is the Fleetsmith agent?
The Fleetsmith agent, represented by the small dog icon in the macOS menu bar, communicates with Fleetsmith to download apps, settings, and keeps your devices enrolled in their target state. The agent can be used to send diagnostics to Fleetsmith as well as notify users of upcoming enforcements.
Multiple domains aren’t supported
Fleetsmith doesn’t support multiple domains or subdomains. Users must use the same domain as their administrator to sign in to the enrollment portal.
If a user can’t sign in to the enrollment portal because they have a different domain, you can still manually enroll their device. A Fleetsmith administrator can manually download a .mobileconfig file from the Fleetsmith Enrollment Portal and provide it to the user to install it on their device.