Look for your serial number
To make the serial number easier to read, move to a well-lit area, put your device under a strong light, or use a magnifier. You can also take a photo of the number with your mobile phone, then zoom in on the photo.
If you have the original packaging for your Beats product, you might see the serial number near the barcode. You might also be able to find the serial number on the original product receipt or invoice.
You can also find your serial number using your iOS or Android device.
Expand your headband and look at the slider above the left earcup.
Other Beats headphones
Expand your headband and look at the slider above the right earcup.
Beats EP (after July 2017)
Check the attached cable.
Beats EP (prior to July 2017)
Check the attached cable near the left earcup.
Check the right control module.
Check the inside of the case.
Check the cable between the left and right earbuds.
Check the power module near the right earbud.
urBeats, Tour, and Powerbeats2
Check the cable near the right earbud.
Pill and Pill 2.0
Check the rubber strip on the bottom of your speaker.
Pull back the rubber strip on the back of your speaker and look above the USB port.
Pull back the rubber flap covering the ports on the back of your speaker. The serial number is printed on the inside of the flap. It begins with RAVE, followed by more letters and numbers. Learn about the Beats Pill XL speaker recall program.
Find your serial number using your iOS or Android device
To find the serial number of your Beats product when it's connected to your Android device or paired in the Beats app for Android:
- Open the Beats app.
- Scroll to "Under the hood: Serial number."
To find the serial number of your Beats product when it's connected to your iOS device, go to Settings > General > About > [name of your Beats product] > Serial Number.