If you receive a “Cannot Verify AirPods” alert
If you receive this alert when you try to connect your AirPods to your iPhone, iPad or iPod touch, verify that your AirPods are genuine.
You can choose to not connect your unverified AirPods, or to connect them in Bluetooth settings. If you connect your unverified AirPods, they may not behave as expected.
For more information, contact the place of purchase.
To help verify that your AirPods are genuine, identify your AirPods.
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