Apple Watch Service and Repair

Learn more about Apple Watch service options, warranty, and pricing.

Get ready for Apple Watch service

Many Apple Watch issues can be resolved by restarting the device. You can also unpair your Apple Watch from your iPhone and then pair it again. Learn how to resolve charging issues.  

If you need service, be sure to:

  • Charge your Apple Watch
  • Unpair your Watch from your iPhone
  • Remove your band and keep it along with your charging cable and other accessories. You’ll need these after your Apple Watch service and they cannot be returned.
  • Make sure you know your Apple ID and password
  • If you have an Apple Watch Edition, remove the loose parts from your Apple Watch Edition Magnetic Charging Case and keep them before you return your Apple Watch for service.

Learn how to get your Apple Watch ready for service

Out-of-warranty service

Service is considered out of warranty when:

  • Your Apple Watch is beyond the eligible warranty term
  • Your Apple Watch has an issue that’s not covered under warranty or consumer law, like accidental damage or damage caused by unauthorized modifications

We might be able to fix or replace your Apple Watch for an out-of-warranty fee. Your replacement Apple Watch has factory settings and will be new or equivalent to new in performance and reliability. The Apple Limited Warranty is in addition to rights provided by consumer law.

See Apple out-of-warranty fees
Read the Apple Limited Warranty
Read Apple Repair Terms and Conditions

Battery service

If your Apple Watch has a battery, power, or charging issue that’s covered by the Apple Limited Warranty, AppleCare+, or consumer law, we can service your device at no additional cost. If it experiences issues that aren’t covered, or if your battery has worn down from normal use, we can service your device for a fee.

Get help if your Apple Watch won’t charge or turn on
See Apple battery service pricing
Get battery service

Damaged glass

If your Apple Watch display has an issue that’s covered by the Apple Limited Warranty or consumer law, we can service your device at no cost. If you have AppleCare+, damaged glass is subject to a service fee. If you have no coverage, you will pay a higher out-of-warranty fee.

See Apple Watch display service pricing 
Set up service

Apple accessories

The Apple-branded accessories that come in the box with your product may be covered at no additional cost under the Apple Limited Warranty, consumer law, or AppleCare+. Contact Apple or an Apple Authorized Service Provider for service details.

We can help with returns or exchanges of third-party accessories that you bought from Apple. For service or support, contact the accessory manufacturer.

Contact Apple support
Get service for your Apple Watch Hermès band

Genuine parts

Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or Apple Authorized Service Provider to make sure you get your product back working the way it should.

International travel with your Apple Watch

If your Apple Watch has an electronic SIM card, it won’t support cross-border roaming with your existing plan. To optimize the performance of your Apple Watch during an international trip, you can turn off the LTE features on your device.

See our support article for more information on setting up your eSIM.

Learn more about Apple Watch cellular features

Express Replacement Service

Express Replacement Service is a benefit of your AppleCare+ plan.

Learn more about Express Replacement Service