iPhone Screen Repair

Accidents happen. If your screen gets cracked, we can help.

Support options

Bring it in

Make an appointment at an Apple Store or an Apple Authorized Service Provider. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.

Be sure you know your Apple ID and password, and back up your iPhone before you get a repair. 

For a smoother repair process, prepare your iPhone before service. Learn how below.

Make an appointment or request service
Learn how to get your iPhone ready for repair

What to expect

Some locations offer same-day screen repairs. If you send your iPhone directly to an Apple Repair Center or if your technician needs to ship it for you, it will be returned or ready for pickup in approximately 6-8 days.

iPhone screen replacement costs in Hong Kong

The repair pricing in this chart applies only to screen damage. If you have any other damage to your iPhone, you'll pay additional costs. If your iPhone is covered by AppleCare+, see the AppleCare+ section.

Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices. 

iPhone 12 Screen repair (out of warranty)
iPhone 12 Pro Max HK$ 2,579
iPhone 12 Pro HK$ 2,139
iPhone 12 HK$ 2,139
iPhone 12 mini HK$ 1,769 
iPhone 11 Screen repair (out of warranty)
iPhone 11 Pro Max HK$ 2,579
Phone 11 Pro HK$ 2,139
iPhone 11 HK$ 1,569
iPhone X Screen repair (out of warranty)
iPhone XS Max HK$ 2,579
iPhone XS HK$ 2,139
iPhone X HK$ 2,139
iPhone XR HK$ 1,569
iPhone 8 Screen repair (out of warranty)
iPhone 8 Plus HK$ 1,329
iPhone 8 HK$ 1,169
iPhone 7 Screen repair (out of warranty)
iPhone 7 Plus HK$ 1,329
iPhone 7 HK$ 1,169
iPhone 6 Screen repair (out of warranty)
iPhone 6s Plus HK$ 1,329
iPhone 6s HK$ 1,169
iPhone 6 Plus HK$ 1,169
iPhone 6 HK$ 1,029

iPhone SE

 Screen repair (out of warranty)
iPhone SE (2nd generation) HK$ 1,029
iPhone SE HK$ 1,029

iPhone 5

Screen repair (out of warranty)

iPhone 5s

HK$ 1,029

See other iPhone repair pricing

All prices are in Hong Kong dollars and include GST. Accidental damage isn't covered by the Apple warranty. If your screen fails due to a manufacturing defect, it may be covered by the Apple warranty, an AppleCare+ plan, or consumer law.

Is your iPhone covered by AppleCare+?

If you have an AppleCare+ plan, you can use it to cover screen repair. AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee. If you don't have an AppleCare+ plan, you'll pay the out-of-warranty fee.

iPhone model Screen repair 
(AppleCare+ service fee)
All eligible iPhone models HK$ 228

Not sure if you're covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.

Learn more about AppleCare+

Genuine parts

Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.

More information

Learn more about iPhone Repair and Service
Check the status of your iPhone repair
See exchange and repair programs

Warranty and legal

Read the Apple Limited Warranty
Learn more about consumer law
Update your proof-of-purchase
Check your warranty status
Read the Apple privacy policy