iPhone service pricing

Apple repair costs in Hong Kong

iPhone repairs

The prices shown here are for iPhone repairs made by Apple. Pricing and terms might vary at other service providers. Your iPhone service might be covered by warranty or AppleCare+. 

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Our screen repair services

Screen repairs are normally caused by accidental damage, which isn't covered by the Apple One Year Limited Warranty. If your screen cracks due to a manufacturing defect, it’s covered by our warranty.

Screen repair pricing with AppleCare+

The following prices are for Apple screen repairs with AppleCare+ accidental damage coverage.

iPhone model Screen only (AppleCare+) Other damage (AppleCare+)
All iPhones with AppleCare+ HK$ 228 HK$ 788

All prices are in Hong Kong dollars and include GST. 

AppleCare+ includes two incidents of accidental damage coverage. You can use an incident for screen repair. Each incident has a service fee, as shown. If you don’t have AppleCare+, see our out-of-warranty fees.

Learn more about AppleCare+

Out-of-warranty screen repair pricing

The following prices are for screen repairs made in an Apple Store or by mail-in to Apple that aren’t covered by warranty or AppleCare+. Pricing and terms might vary at other service providers.

iPhone model Screen only (out of warranty) Other damage (out of warranty)
iPhone 7 Plus HK$ 1,158 HK$ 2,688
iPhone 7 HK$ 999 HK$ 2,488
iPhone 6s Plus HK$ 1,158 HK$ 2,568
iPhone 6s HK$ 999 HK$ 2,348
iPhone 6 Plus HK$ 1,158 HK$ 2,568
iPhone 6 HK$ 999 HK$ 2,348
iPhone SE HK$ 999 HK$ 2,088
iPhone 5s HK$ 999 HK$ 2,088
iPhone 5c HK$ 999 HK$ 2,088
iPhone 5 HK$ 999 HK$ 2,088
iPhone 4s See out-of-warranty service fee HK$ 1,568

All prices are in Hong Kong dollars and include GST. If we need to replace your iPhone, the replacement will be new or equivalent to new. If the issue with your iPhone was caused by severe damage from an accident or from abuse, service might not be available.

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Battery service

Your iPhone battery service might be covered by your warranty or an AppleCare plan. Otherwise, you’ll pay an out-of-warranty fee for battery service, as shown below.

Battery service In-warranty or with AppleCare+ Out of warranty
For all iPhone models HK$ 0 HK$ 608

All prices are in Hong Kong dollars and include GST. 

AirPods

If you need service for your AirPods or charging case, there's no charge if the issue is covered under the Apple One Year Limited Warranty. 

Our warranty covers a defective battery, but it doesn’t cover wear from normal use. If the battery capacity on your AirPods or charging case decreases over time, you can replace them for a battery service fee.

If your AirPods or charging case get damaged accidentally, you can pay an out-of-warranty fee. And if you lose an AirPod or your charging case, we can replace your lost item for a fee.

Model Battery service Out-of-warranty Lost
AirPods HK$ 388 each HK$ 548 each HK$ 548 each
Charging case HK$ 388 HK$ 548 HK$ 548

All prices are in Hong Kong dollars and include GST.

Read the Apple Limited Warranty

What to expect

When you request screen repair or battery replacement, we’ll put a temporary authorization on your credit card to cover the maximum repair fee. This authorization will cover any additional damage we might find during the repair. If your iPhone has no additional damage, we'll charge only the requested screen repair or battery service fee.

Other services

Your iPhone might need other repairs, such as the Home button, the rear camera, or liquid damage. You might be able to use an incident of AppleCare+ accidental damage coverage for these repairs.  

Not all issues are repairable. If your iPhone has catastrophic damage from an accident or it’s inoperable after unauthorized modifications, you might need to buy a replacement. 

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