iPhone Repair - Battery & Power

Find out how to get repair service for your iPhone.

Battery & Power

Does your iPhone battery drain too quickly? Try restarting it first. You can also learn tips to extend the battery life of your iPhone. Are you having trouble getting your iPhone to power on? First, make sure you've given your iPhone's battery enough time to charge.

Get repairs for battery and power issues

Send in for repair. Start a service request online or by calling Apple Support and we'll send a box right away for your iPhone. You can arrange to ship it to an Apple Repair Center at your convenience. We'll deliver your iPhone back to you in approximately one week.

Bring in for repair. Make an appointment at an Apple Store or one of our many Apple authorized service locations. We'll try to fix your iPhone during your visit. In more complex cases, we might need to send it to an Apple Repair Center. If we do, your iPhone will be ready for pickup in approximately one week. If your iPhone is under warranty, many of our locations can offer you a loaner while your iPhone is being repaired.

To protect your data, learn how to get your iPhone ready for service.

iPhone battery and power repair costs

Repair pricing depends on the diagnosis and your coverage under warranty or AppleCare+. Other power issues require further testing before we can give pricing.

If you're covered under warranty or AppleCare+, we'll replace your battery at no charge if it retains less than 80 percent of its original capacity. Not sure if you’re covered? Check if you have AppleCare+ by entering your iPhone serial number.

  Limited warranty or AppleCare+ Out-of-warranty
Battery replacement (all models) HK$0 HK$608

Accidental damage isn't covered under the Apple One Year Limited Warranty. Pricing applies only to battery repairs by Apple. Apple authorized service locations may set their own pricing. Battery replacement coverage under AppleCare+ is available for a covered iPhone if the battery retains less than 80% of its original capacity. Fees are in Hong Kong dollars and include GST.