iPad service pricing

Learn more about iPad service pricing.

The following prices are for Apple service. Pricing and terms might vary at other service providers. All prices are in Hong Kong dollars and include GST.

Your iPad service might be covered by warranty, consumer law, or AppleCare+. We'll inspect your product to determine the final service fee.

Check your coverage
Identify your iPad model
See Apple Repair Terms and Conditions

Apple iPad service pricing - Hong Kong

iPad model or accessory

Battery service

Out-of-warranty service fee

iPad mini, iPad mini 2

HK$ 768

HK$ 1,588

iPad mini 3, iPad mini 4

HK$ 768

HK$ 2,368

iPad 2, 
iPad Air,
iPad 5th generation

HK$ 768

HK$ 1,968

iPad Air 2,
iPad 3rd generation,
iPad 4th generation

HK$ 768

HK$ 2,368

iPad Pro 9.7-inch

HK$ 768

HK$ 2,968

iPad Pro (10.5-inch) HK$ 768 HK$ 3,488

iPad Pro 12.9-inch,
iPad Pro (12.9-inch)
(2nd generation)

HK$ 768

HK$ 4,648

Apple Pencil

HK$ 228

N/A

Your replacement iPad will be new or equivalent to new. If your original iPad was damaged by accident or abuse, service might not be available.

To learn more about these services, visit the iPad service page.

Learn more about iPad service

Screen repair

If your iPad screen breaks accidentally, you might have the option to replace your iPad for an out-of-warranty fee. The Apple warranty doesn’t cover damage caused by accident or abuse.

If you have AppleCare+, it includes up to two incidents of accidental damage, each with a service fee. You can use an incident for screen damage.

Battery service

Your iPad battery service might be covered by your warranty, AppleCare+, or consumer law. Otherwise, we offer out-of-warranty battery service.

Other services

Your iPad might be eligible for other out-of-warranty services if it’s repairable. If it was severely damaged in an accident or it’s inoperable after unauthorized modifications, it’s not eligible. You might be able to use an incident of accidental damage if you have AppleCare+.

AppleCare+

If you have AppleCare+ and use an incident of accidental damage, you'll pay a service fee.

Find your AppleCare+ service fee
See the iPad service page for more details

Express Replacement Service

Express Replacement Service is available exclusively through AppleCare+.

See the iPad Express Replacement Service page for more details
Learn more about iPad service

iPad Express Replacement Service pricing

iPad model Out-of-warranty service fee Late fee Replacement value
iPad Pro (10.5-inch)  
64 GB HK$ 3,488 HK$ 750 HK$ 4,988
256 GB HK$ 3,488 HK$ 1,150 HK$ 5,788
512 GB HK$ 3,488 HK$ 1,950 HK$ 7,388
iPad Pro (10.5-inch) 
Wi-Fi + Cellular
 
64 GB HK$ 3,488 HK$ 1,250 HK$ 5,988
256 GB HK$ 3,488 HK$ 1,650 HK$ 6,788
512 GB HK$ 3,488 HK$ 2,450 HK$ 8,388
iPad Pro (12.9-inch)
(2nd generation)
 
64 GB HK$ 4,648 HK$ 720 HK$ 6,088
256 GB HK$ 4,648 HK$ 1,120 HK$ 6,888
512 GB HK$ 4,648 HK$ 1,920 HK$ 8,488
iPad Pro (12.9-inch)
(2nd generation)
Wi-Fi + Cellular
 
64 GB HK$ 4,648 HK$ 1,220 HK$ 7,088
256 GB HK$ 4,648 HK$ 1,620 HK$ 7,888
512 GB HK$ 4,648 HK$ 2,420 HK$ 9,488

iPad Pro

Out-of-warranty service fee

Late fee

Replacement value

iPad Pro 9.7-inch

 

32GB

HK$ 2,968

HK$ 610

HK$ 4,188

128GB

HK$ 2,968

HK$ 960

HK$ 4,888

256GB

HK$ 2,968

HK$ 1,210

HK$ 5,388

iPad Pro 9.7-inch
Wi-Fi + Cellular
 

32GB

HK$ 2,968

HK$ 1,110

HK$ 5,188

128GB

HK$ 2,968

HK$ 1,460

HK$ 5,888

256GB

HK$ 2,968

HK$ 1,710

HK$ 6,388

iPad Pro 12.9-inch

 

32GB

HK$ 4,648

HK$ 370

HK$ 5,388

128GB

HK$ 4,648

HK$ 720

HK$ 6,088

256GB

HK$ 4,648

HK$ 970

HK$ 6,588

iPad Pro 12.9-inch
Wi-Fi + Cellular
 

128GB

HK$ 4,648

HK$ 1,220

HK$ 7,088

256GB

HK$ 4,648

HK$ 1,470

HK$ 7,588

 

iPad mini

Out-of-warranty service fee

Late fee

Replacement value

iPad mini 4

 

16GB

HK$ 2,368

HK$ 310

HK$ 2,988

32GB HK$ 2,368 HK$ 360 HK$ 3,088

64GB

HK$ 2,368

HK$ 560

HK$ 3,488

128GB

HK$ 2,368

HK$ 360

HK$ 3,088

iPad mini 4
Wi-Fi + Cellular
 

16GB

HK$ 2,368

HK$ 810

HK$ 3,988

32GB HK$ 2,368 HK$ 860 HK$ 4,088

64GB

HK$ 2,368

HK$ 1,060

HK$ 4,488

128GB

HK$ 2,368

HK$ 860

HK$ 4,088

iPad mini 3

 

16GB

HK$ 2,368

HK$ 160

HK$ 2,688

64GB

HK$ 2,368

HK$ 460

HK$ 3,288

128GB

HK$ 2,368

HK$ 860

HK$ 4,088

iPad mini 3
Wi-Fi + Cellular
 

16GB

HK$ 2,368

HK$ 660

HK$ 3,688

64GB

HK$ 2,368

HK$ 960

HK$ 4,288

128GB

HK$ 2,368

HK$ 1,360

HK$ 5,088

iPad mini 2

 

16GB

HK$ 1,588

HK$ 200

HK$ 1,988

32GB

HK$ 1,588

HK$ 250

HK$ 2,088

64GB

HK$ 1,588

HK$ 750

HK$ 3,088

128GB

HK$ 1,588

HK$ 1,150

HK$ 3,888

iPad mini 2
Wi-Fi + Cellular
 

16GB

HK$ 1,588

HK$ 700

HK$ 2,988

32GB

HK$ 1,588

HK$ 750

HK$ 3,088

64GB

HK$ 1,588

HK$ 1,250

HK$ 4,088

128GB

HK$ 1,588

HK$ 1,650

HK$ 4,888

iPad mini

 

 

 

16GB

HK$ 1,588

HK$ 150

HK$ 1,888

32GB

HK$ 1,588

HK$ 750

HK$ 3,088

64GB

HK$ 1,588

HK$ 1,150

HK$ 3,888

iPad mini
Wi-Fi + Cellular    
 

16GB

HK$ 1,588

HK$ 650

HK$ 2,888

32GB

HK$ 1,588

HK$ 1,250

HK$ 4,088

64GB

HK$ 1,588

HK$ 1,650

HK$ 4,888

 

iPad Air

Out-of-warranty service fee

Late fee

Replacement value

iPad Air 2

 

16GB

HK$ 2,368

HK$ 310

HK$ 2,988

32GB HK$ 2,368 HK$ 360 HK$ 3,088

64GB

HK$ 2,368

HK$ 560

HK$ 3,488

128GB

HK$ 2,368

HK$ 710

HK$ 3,788

iPad Air 2
Wi-Fi + Cellular
 

16GB

HK$ 2,368

HK$ 810

HK$ 3,988

32GB HK$ 2,368 HK$ 860 HK$ 4,088

64GB

HK$ 2,368

HK$ 1,060

HK$ 4,488

128GB

HK$ 2,368

HK$ 1,210

HK$ 4,788

iPad Air

 

16GB

HK$ 1,968

HK$ 310

HK$ 2,588

32GB

HK$ 1,968

HK$ 510

HK$ 2,988

64GB

HK$ 1,968

HK$ 960

HK$ 3,888

128GB

HK$ 1,968

HK$ 1,360

HK$ 4,688

iPad Air
Wi-Fi + Cellular
 

16GB

HK$ 1,968

HK$ 810

HK$ 3,588

32GB

HK$ 1,968

HK$ 1,010

HK$ 3,988

64GB

HK$ 1,968

HK$ 1,460

HK$ 4,888

128GB

HK$ 1,968

HK$ 1,860

HK$ 5,688

 

iPad

Out-of-warranty service fee

Late fee

Replacement value

iPad 5th generation Wi-Fi  
32GB HK$ 1,968 HK$ 360 HK$ 2,688
128GB HK$ 1,968 HK$ $760 HK$ 3,488
iPad 5th generation Wi-Fi + Cellular  
32GB HK$ 1,968 HK$ 860 HK$ 3,688
128GB HK$ 1,968 HK$ 1,260 HK$ 4,488

iPad 4th generation

 

16GB

HK$ 2,368

HK$ 160

HK$ 2,688

32GB

HK$ 2,368

HK$ 860

HK$ 4,088

64GB

HK$ 2,368

HK$ 1,260

HK$ 4,888

128GB

HK$ 2,368

HK$ 1,660

HK$ 5,688

iPad 4th generation
Wi-Fi + Cellular
 

16GB

HK$ 2,368

HK$ 660

HK$ 3,688

32GB

HK$ 2,368

HK$ 1,360

HK$ 5,088

64GB

HK$ 2,368

HK$ 1,760

HK$ 5,888

128GB

HK$ 2,368

HK$ 2,160

HK$ 6,688

iPad 3rd generation

 

16GB

HK$ 2,368

HK$ 560

HK$ 3,488

32GB

HK$ 2,368

HK$ 960

HK$ 4,288

64GB

HK$ 2,368

HK$ 1,360

HK$ 5,088

iPad 3rd generation
Wi-Fi + Cellular
 

16GB

HK$ 2,368

HK$ 1,060

HK$ 4,488

32GB

HK$ 2,368

HK$ 1,460

HK$ 5,288

64GB

HK$ 2,368

HK$ 1,860

HK$ 6,088

iPad 2 Wi-Fi

 

16GB

HK$ 1,968

HK$ 360

HK$ 2,688

32GB

HK$ 1,968

HK$ 960

HK$ 3,888

64GB

HK$ 1,968

HK$ 1,360

HK$ 4,688

iPad 2 Wi-Fi + 3G

 

16GB

HK$ 1,968

HK$ 860

HK$ 3,688

32GB

HK$ 1,968

HK$ 1,460

HK$ 4,888

64GB

HK$ 1,968

HK$ 1,860

HK$ 5,688