Update your proof of purchase

You can update your Apple device information online or contact us for help.

Update device information online

To update your Apple device information, like the limited warranty expiration date, follow these steps to send us your original sales receipt:

  1. Go to the Check Coverage page.
  2. Enter your device serial number
  3. Enter the code that you see on the screen and click Continue.
  4. Click "Submit your proof of purchase online."
  5. Click Email so you can email Apple Support. 
  6. Enter your information, like your name and address.
  7. Upload a copy of your receipt.
  8. Click Continue. Apple Support will respond in about 72 hours.

Call us to update your information

To update your information by phone, call us. Tell the advisor that you need help with your Apple Limited Warranty or AppleCare plan expiration date.

Here’s what you need when you call:

Published Date:Fri May 19 14:09:38 GMT 2017