Check if a printer is working or has a problem on Mac
An icon next to the printer’s name shows the printer’s status. For example, the printer may be paused, restricted, or unavailable.
This printer is paused. The printer can be paused by a printer problem, a loss of connection, or another user. If you print to it, you’re asked whether to resume printing or queue the print job to print later.
If you queue the print job, your document waits in the queue until you resume printing. You might want to do this if you aren’t currently connected to the printer.
When you resume printing, the document prints automatically if there are no other issues.
You need a password to use this printer. If you don’t know the password, contact your network administrator for assistance.
This printer isn’t turned on or isn’t connected to your Mac. Make sure the printer is plugged into an electrical outlet, turned on, and connected to the USB port on your Mac or connected to a Wi-Fi network.
This printer is set up for sharing by another user. If the other user’s computer has shut down or is in sleep, the printer might not be available. See Share your Mac resources when it’s in sleep.
The printer has a problem you need to fix. For example, it could have a paper jam or need ink, toner, or paper.