Identity verification for Apple Card or Apple Cash
To protect your account, you might be asked to verify your identity when using Apple Cash or applying for Apple Card.
How to verify your identity for Apple Card
If you're asked to scan your valid driver's license or state ID when you apply for Apple Card, follow these steps:
Scan the front of your photo ID and tap Continue.
Scan the back of your photo ID and tap Continue.
To rescan your photo ID, tap Scan Again.
If your Apple Card application was declined because your identification information couldn't be verified, learn what you can do.
How to verify your identity for Apple Cash
To use all the features of Apple Cash,1 you'll need to verify your identity.
Go to your card info:
iPhone: Open the Wallet app, tap your Apple Cash card, tap the More button
, then tap Card Details
.iPad: Open the Settings app, tap Wallet & Apple Pay, then tap your Apple Cash card.
Apple Watch: Open the Apple Watch app on your iPhone, tap Wallet & Apple Pay, and then tap your Apple Cash card.
Tap Verify Identity. If you don't see Verify Identity, you've already verified it. Scroll past "Terms and Conditions" and you should see "Account verified."
Follow the onscreen steps. When capturing your driver's license or state ID card, use these tips:
Place your card on a dark background.
Capture all four corners of your card.
Make sure that there's nothing between your device's camera and the card that would obscure it.
The first time that you verify your identity, you might be asked for this information:
Your full name
Your Social Security number
Your date of birth
Your home address2
Answers to questions regarding your personal history
An image of your valid driver's license or state ID card
About identity verification requests
To protect your account and the security of your money, you might be asked to verify your identity when using Apple Cash, even if you have previously done so.
You'll also be asked to verify your identity if you add or receive $500 or more in your Apple Cash account in total.
Identity verification for Apple Cash Family
The family organizer needs to verify their identity to set up Apple Cash Family.3
If an Apple Cash Family member is at least 18 years old and wants to have their own Apple Cash account, they can leave Apple Cash Family. When they leave the family, they'll be asked to verify their identity.
Personal data requests, like your Social Security number
Apple Cash services are provided by Green Dot Bank, Member FDIC, a regulated financial institution. Federal law requires Green Dot Bank to verify the identity of its customers.
Where your personal information goes
The information that you provide will be sent to Green Dot Bank and their identity verification service provider. The partner bank and Apple Payments Inc. securely store your information.
Apple created Apple Payments Inc., a wholly-owned subsidiary, to protect your privacy by storing and processing information separately from the rest of Apple and in a way that the rest of Apple doesn’t know.
If you don't have the information that you need to verify your identity
If your identity can't be verified, you won't be able to use all of the features of Apple Cash, including sending and receiving money and adding money to your Apple Cash balance.
You can use the money in your Apple Cash account to make purchases with Apple Pay4 in stores, in apps, and on the web, and you can transfer money to your bank.
If you need help, contact Apple Support.
Learn more
Learn about Apple Pay security and privacy.
Apple Cash services are provided by Green Dot Bank, Member FDIC. Apple Payments Services LLC, a subsidiary of Apple Inc., is a service provider of Green Dot Bank for Apple Cash accounts. Neither Apple Inc. nor Apple Payments Services LLC is a bank. Learn more about the Terms and Conditions. Only available in the U.S. on eligible devices. To send and receive money with an Apple Cash account, you must be 18 and a U.S. resident. If you’re under 18, your family organizer can set up Apple Cash for you as part of their Apple Cash Family account, but you may not be able to access features that require a supported payment card. Security checks may require more time to make funds available. Apple Cash Family accounts can only send or receive up to $2000 within a rolling seven-day period. Tap to Cash transactions can only be used to send or receive up to $2000 within a rolling seven-day period. Other limits apply, see Terms and Conditions for details. To access and use all Apple Cash features, you must have an eligible device with Wallet that has the latest version of iOS.
You should enter a home address. If you enter a post office box, your account will be restricted.
Apple Card Family Participants and Co-Owners do not need to have a familial relationship but must be part of the same Apple Family Sharing group.
To access and use all Apple Card features and products available only to Apple Card users, you must add Apple Card to Wallet on an iPhone or iPad that supports and has the latest version of iOS or iPadOS. Apple Card is subject to credit approval, available only for qualifying applicants in the United States, and issued by Goldman Sachs Bank USA, Salt Lake City Branch.
If you reside in the U.S. territories, please call Goldman Sachs at 877-255-5923 with questions about Apple Card.
Apple Pay is a service provided by Apple Payments Services LLC, a subsidiary of Apple Inc. Neither Apple Inc. nor Apple Payments Services LLC is a bank. Any card used in Apple Pay is offered by the card issuer.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
