Read a log file in Apple School Manager
If you have an error, you can download and open the log to find the error.
Read a log file
In Apple School Manager , sign in with an account that has the role that can read log files.
Click Activity in the sidebar.
In the list that opens, search for the category and event you want and then select it. See How to search.
Click Download Logs, then locate the file in the folder used by your web browser to download files, then open the file and locate the error.
Log file example in Apple School Manager
Here are the output fields of a batch action log file:
+ OPERATION: RESET_PASSWORD
+ STARTED AT: // UTC STRING TIMESTAMP
+ ENDED AT: // UTC STRING TIMESTAMP
+ STATUS: COMPLETED_SUCCESFULLY | COMPLETED_WITH_ERRORS | CANCELED | FAILED+ SUBSTATUS: INCORRECT_CREDENTIALS
+ /* List all records recorded at Snapshot of Query */
+ /* Example for accounts */
+ MANAGED_APPLE_ID, PERSON_NUMBER(OPTIONAL), PERSON_ID(OPTIONAL), OPERATION_STATUS, OPERATION_SUBSTATUS, TIMESTAMP
+ email@example.com, 0001, 0001, DONE, UPDATE, 2018-03-16T03:20:08.999Z
+ /* Example for classes */
+ COURSE_NAME - CLASS_NUMBER, CLASS_ID(OPTIONAL), OPERATION_STATUS, OPERATION_SUBSTATUS, TIMESTAMP