Get help with security issues
This page includes information about Apple product security for customers, developers, law enforcement personnel, and journalists.
Apple is committed to protecting the security and privacy of our customers. You can learn more by visiting our Privacy pages, which include tips and information to help keep your devices and data safe. You can also ask us a question about privacy.
If you believe you have discovered a security or privacy vulnerability in an Apple product, learn how to file a report.
The information below may help with your security issue or question. If you need additional help, contact Apple Support.
Passwords and purchases
If you believe that your Apple account (Apple ID) has been compromised, change your password immediately.
If you forgot your Apple ID password, learn how to reset it.
If you have a question about a charge, you can review your recent purchases in the App Store or iTunes Store.
Phishing and other scams
If you receive a suspicious email that's designed to look like it’s from Apple, you can forward it to reportphishing@apple.com. Learn more about phishing and other scams.
Lost or stolen products
If you lose your device or think it might be stolen, these articles might help you find it and protect your information.
Learn what to do if your iPhone, iPad or iPod touch is lost or stolen.
Learn what to do if your Apple Watch is lost or stolen.
Learn what to do if your Mac is lost or stolen.
Personal safety
If you’d like to revisit what you share with other people, or if you’re concerned that someone is accessing information you didn't share from your Apple device, the guide and the checklists below can help you understand what information you're sharing, how to identify risks, and how to make changes to protect your safety.
Download and read Device and Data Access when Personal Safety is At Risk.
Learn what to do if you want to see if anyone else has access to your device or accounts.
Learn what to do if you want to stop sharing with someone you previously shared with.
Learn what to do if you want to make sure no one else can see your location.
Developer resources
Learn about security documentation and resources for developers.
Contact Apple Developer Support to request assistance with certificate revocation or issuance.
Law enforcement
Please consult these guidelines for contacting Apple with law enforcement requests:
Journalists
Journalists can contact Apple media relations at media.help@apple.com.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
