Apple Watch Express Replacement Service

Replace your Apple Watch quickly with AppleCare+

How do I get Express Replacement Service?

Express Replacement Service is a benefit of AppleCare+ for Apple Watch. Follow the steps below to take advantage of this service.

  1. Confirm your cover.
  2. Contact us to request Express Replacement Service.
  3. We’ll place a temporary authorisation on your credit card for the full replacement value until we receive and assess your original Apple Watch. If your device has accidental damage, you’ll pay the AppleCare+ excess fee for an incident of accidental damage. Find more information about cover and fees in the AppleCare+ for Apple Watch Terms and Conditions.
  4. Unpair your Apple Watch from your iPhone. When you unpair, your Apple Watch is backed up completely to your iPhone to make sure the latest data is saved.
  5. Return your original Apple Watch to us within 10 days. Use the packaging that we include with your replacement, and follow these steps before you send it in.
  6. Once you've received your replacement Apple Watch, use your backup to restore it.

    Review the Express Replacement Service Terms and Conditions 
    Read the Apple Privacy Policy

 

Get started

How much does Express Replacement Service cost?

If you order the Express Replacement Service through your AppleCare+ plan, there’s no fee for the express delivery. If your device has accidental damage, you’ll need to pay an AppleCare+ excess fee listed below. Read the AppleCare+ for Apple Watch Terms and Conditions for more details.

If you've already used your AppleCare+ accidental damage incidents, you'll pay an out-of-warranty fee.

Model AppleCare+ excess fee
Apple Watch and Apple Nike+ £ 49
Apple Watch Hermès, Apple Watch Edition £ 55

All fees are in British pound sterling.

What are the charges on my credit card?

When you request the Express Replacement Service, we put a temporary authorisation on your credit card to cover the full replacement value of your product. This authorisation will expire if both of these conditions are met:

Replacement values/temporary authorisations – United Kingdom

We’ll place a temporary authorisation on your credit card until we receive and assess your original Apple Watch.

If we receive your original product within 10 business days and we confirm that the product is eligible for service cover, the temporary authorisation will expire. If you will be charged the full replacement value of your Apple Watch, we will send you an email.

Apple Watch Series 7 replacement value fees

Apple Watch Series 7 Replacement value
  41mm 45mm
Aluminium (GPS) £ 369 £ 399
Nike (GPS) £ 369
£ 399
Aluminium (GPS+Cellular) £ 469
£ 499
Nike (GPS+Cellular) £ 469
£ 499
Stainless Steel (GPS+Cellular)
£ 599
£ 649
Hermès £ 1,199 £ 1,249
Edition (titanium) £ 699 £ 749

Apple Watch SE replacement value fees

Apple Watch SE Replacement value
  40mm 44mm
Aluminium (GPS) £ 249 £ 279
Nike (GPS) £ 249 £ 279
Aluminium (GPS+Cellular) £ 299 £ 329
Nike (GPS+Cellular) £ 299 £ 329

Apple Watch Series 6 replacement value fees

Apple Watch Series 6 Replacement value
  40mm 44mm
Aluminium (GPS) £ 319 £ 349
Nike (GPS) £ 319 £ 349
Aluminium (GPS+Cellular) £ 419 £ 449
Nike (GPS+Cellular) £ 419 £ 449
Stainless Steel (GPS+Cellular)
£ 549 £ 599
Hermès £ 1,149 £ 1,199
Edition (titanium) £ 629 £ 679

Apple Watch Series 5 replacement value fees

Apple Watch Series 5 Replacement value
  40mm 44mm
Aluminium (GPS) £ 329 £ 359
Nike (GPS) £ 329 £ 359
Aluminium (GPS+Cellular) £ 429 £ 459
Nike (GPS+Cellular) £ 429 £ 459
Stainless Steel (GPS+Cellular) £ 599 £ 649
Hermès  £ 1,149 £ 1,199
Edition (Titanium)  £ 699 £ 749
Edition (Ceramic)  £ 1,249 £ 1,299

Apple Watch Series 4 replacement value fees

Apple Watch Series 4 Replacement value
  40mm 44mm
Aluminium (GPS) £ 349 £ 379
Nike (GPS) £ 349 £ 379
Aluminium (GPS+Cellular) £ 449 £ 479
Nike (GPS+Cellular) £ 449 £ 479
Stainless Steel (GPS+Cellular) £ 629 £ 679
Hermès  £ 1,199 £ 1,249

Apple Watch Series 3 replacement value fees

Apple Watch Series 3 Replacement value
  38mm 42mm
Aluminium (GPS) £ 179 £ 209
Nike+ (GPS) £ 179 £ 209
Aluminium (GPS+Cellular) £ 259 £ 289
Nike+ (GPS+Cellular) £ 259 £ 289
Stainless Steel (GPS+Cellular) £ 549 £ 599
Hermès  £ 1,149 £ 1,199
Edition (Ceramic)  £ 1,249 £ 1,299

Apple Watch Series 1 & 2 replacement value fees (2nd generation)

Apple Watch Series 1 & 2 (2nd generation) Replacement value
  38mm 42mm
Aluminium (Series 1) £ 199 £ 229
Aluminium (Series 2) £ 279 £ 299
Nike+ (Series 2) £ 279 £ 299
Stainless Steel (Series 2) £ 479 £ 499
Hermès  £ 1,079 £ 1,129
Edition (White Ceramic)  £ 1,129 £ 1,149

Fees are in British pound sterling and include VAT. Apple reserves the right to change the replacement value on this web page from time to time.

Learn more about Apple Watch service
See Apple Watch out-of-warranty fees