Log errors in Apple School Manager
If an activity completes successfully, the log message is UPDATE. If an activity fails to complete, the log file generates messages to help you understand how to correct the error. Below are the description and actual log messages, their classification and their associated activity. Search for these messages in the log file when an activity fails.
Description | Message and classification | Associated activity |
|---|---|---|
No privilege | NOT_ENOUGH_PRIVILEGE WARNING | Create sign-in information. Create verification codes. Set password policy. Assign a role and location to an account. Delete an account. Deactivate an account. Reactivate an account. Add students to classes. Delete classes. Change class location. Edit a Managed Apple ID. |
Active account | OPERATION_NOT_ALLOWED WARNING | Delete an account. Reactivate an account. |
New and synced account | OPERATION_NOT_ALLOWED WARNING | Delete an account. |
Inactive account | OPERATION_NOT_ALLOWED WARNING | Create sign-in information. Create verification codes. Set password policy. Assign a role to a location. |
Deleted or claimed account | NOT_FOUND WARNING | Create sign-in information. Create verification codes. Set password policy. Assign a role to a location. Delete an account. Deactivate an account. Reactivate an account. |
No email on file | NO_EMAIL WARNING | Create sign-in information. Create verification codes. |
Email unavailable as Managed Apple ID | EMAIL_UNAVAILABLE_AS_MAID ISSUE | Roster sync. |
An Apple ID is already is use. | USERNAME_CONFLICT_WITH_EXISTING_APPLE_ID ISSUE | Email unavailable as Managed Apple ID. |
Server error | INTERNAL_ERROR ERROR | Create sign-in information. Create verification codes. |
Licences associated with account | OPERATION_NOT_ALLOWED_BY_VPP | Delete an account. |
Not a user | NOT_ENOUGH_PRIVILEGE WARNING | Create sign-in information. Create verification codes. Set password policy. |
Password policy synced | OPERATION_NOT_ALLOWED WARNING | Set password policy. |
Deactivating self | NOT_ENOUGH_PRIVILEGE WARNING | Deactivate account. |
New manual account | OPERATION_NOT_ALLOWED WARNING | Deactivate an account. |
Class deleted | NOT_FOUND WARNING | Add student to classes. |
Class synced | OPERATION_NOT_ALLOWED WARNING | Add student to classes. Delete classes. Change class location. |
Assign devices | INTERNAL_ERROR INVALID_INPUT OPERATION_NOT_ALLOWED | Assigns the selected devices. |
Reassign and delete server | INTERNAL_ERROR INVALID_INPUT OPERATION_NOT_ALLOWED | Reassign and delete the selected mobile device management (MDM) server. |
Unassign devices | INTERNAL_ERROR INVALID_INPUT OPERATION_NOT_ALLOWED | Unassign the selected devices. |
Unassign and delete server | INTERNAL_ERROR INVALID_INPUT OPERATION_NOT_ALLOWED | Unassign and delete the selected mobile device management (MDM) server. |
Release devices | INTERNAL_ERROR INVALID_INPUT OPERATION_NOT_ALLOWED | Release the selected devices. |