Edit organisation settings in Apple School Manager

1. In Apple School Manager , sign in with your account.

2. Click Settings at the bottom of the sidebar, then click My Profile below Personal Settings.

3. Click “Manage at appleid.apple.com” to:

   • change your email address

   • add or change the phone number you use for two-step verification

     Administrators can also click “Manage at appleid.apple.com” to change their email address.

Depending on your role and privileges, you may be able to view specific information about your organisation.

1. In Apple School Manager , sign in with your account.

2. Click Settings at the bottom of the sidebar, click Enrolment Information below Organisation Settings, then click View History to view the current licence agreements necessary to use Apple School Manager.

Depending on your role and privileges, you may be able to edit device purchase information for your organisation.

1. In Apple School Manager , sign in with your account.

2. Click Settings at the bottom of the sidebar, then click Device Management Settings below Organisation Settings.

3. Click Edit next to Customer Numbers, enter your Apple customer numbers or Reseller IDs, then click Done.

   If the Add button is missing or dimmed, this information may have already been saved.

   Note: When entering your Apple customer numbers, leave off any leading zeros.

Depending on your role and privileges, you may be able to choose with whom users can share photos and Pages, Numbers and Keynote documents. Users who have the sharing link may be able to view and edit, depending on how the document was shared. Your choices are:

• Allow document sharing inside the organisation: users can share documents only with other users in your organisation.

• Allow document sharing inside and outside the organisation: users can share documents with anyone.

• Auto-accept: recipients within an organisation automatically accept shared files when initiated by any account holder but a student, or only by students, or both.

Organisations that have more than one instance of Apple School Manager must use “Allow document sharing inside and outside the organisation”.

1. In Apple School Manager , sign in with your account.

2. Click Settings at the bottom of the sidebar, then click Accounts below Organisation Settings.

3. Click Edit next to Sharing, then select the type of sharing:

   • Allow document sharing inside the organisation

   • Allow document sharing inside and outside the organisation

4. Specify how shared documents are automatically accepted:

   • Initiated by any role except Student

   • Initiated by Students

5. Click Done.

Depending on your role and privileges, you may be able to enable FaceTime and iMessage using Managed Apple IDs for your organisation.

1. In Apple School Manager , sign in with your account.

2. Click Settings at the bottom of the sidebar, then click Accounts below Organisation Settings.

3. Click Enable, then click Enable FaceTime & Messages.

   If there is no Enable button, FaceTime and Messages are already enabled and you can skip steps 3 and 4.

4. Click Roles in the sidebar, then select each role you want to use FaceTime and Messages.

5. Enable Use FaceTime and Messages for those roles, then click Save.

FaceTime and Messages are turned off by default. However, another user with the appropriate privileges can enable these features. Depending on your role and privileges, you may be able to disable FaceTime and Messages for your organisation.

1. In Apple School Manager , sign in with your account.

2. Click Settings at the bottom of the sidebar, then click Accounts below Organisation Settings.

3. Click Disable next to FaceTime & Messages.

   Note: Before you disable these features, you may want to warn your users that they will no longer be able to use their Managed Apple IDs with these features.

Managed Apple ID accounts can request a copy of their data, regardless of location, via their Data & Privacy page, if enabled to do so by their organisation in Apple School Manager. See Understand and control the personal information that you store with Apple.

1. In Apple School Manager , sign in with your account.

2. Click Settings at the bottom of the sidebar, then click Accounts below Organisation Settings.

3. Click Enable next to Data & Privacy Access, read the information, then click Enable.

Managed Apple ID accounts can request a copy of their data, regardless of location, via their Data & Privacy page, if enabled to do so by their organisation in Apple School Manager. See Understand and control the personal information that you store with Apple.

1. In Apple School Manager , sign in with your account.

2. Click Settings at the bottom of the sidebar, then click Accounts below Organisation Settings.

3. Click Disable next to Data & Privacy Access.

1. In Apple School Manager , sign in with an account that has the role of Administrator, Site Manager, or People Manager.

2. Click Settings at the bottom of the sidebar, then click Accounts below Organisation Settings.

3. In the Student Progress section, click Enable, then click Enable.

4. After you allow Student Progress, you can disable Student Progress on individual user accounts by going to Accounts.

When you disable Student Progress, Apple School Manager stops collecting new student progress data. However, students and instructors can continue to use Schoolwork even if Student Progress is disabled.

1. In Apple School Manager , sign in with an account that has the role of Administrator, Site Manager or People Manager.

2. Click Settings at the bottom of the sidebar, then click Accounts below Organisation Settings.

3. In the Student Progress section, click Disable, then click Disable.

4. If you wish to delete all student progress data, click Delete Data.

   Important: After you delete the student progress data, you cannot recover it.

User account look-up allows users to look up other users’ contact information, making it easier to communicate and share files within an organisation. When a user is signed in to a device with their Managed Apple ID and searches in specific Apple apps, contact information automatically completes. Look-up results will show the user’s Managed Apple ID. When using the Mail app, the results will show the email address, which might differ from the associated Managed Apple ID. This feature is supported in iOS 13, iPadOS 13.1 and macOS 10.15.

This feature is enabled by default. Apple apps that work with user account look-up are:

1. In Apple School Manager , sign in with your account.

2. Click Settings at the bottom of the sidebar, then click Accounts below Organisation Settings.

3. Do one of the following:

   • Click Enable to allow user account look-up.

   • Click Disable to prevent user account look-up.

   Note: It may take up to 24 hours for this change to go into effect on all your users’ devices.