About domain conflicts in Apple School Manager
In Apple School Manager, you must resolve domain name conflicts to use federated authentication. Domain names are registered and must be globally unique. The domain or domain name (as it is also commonly known) is the name that designates the larger organisation rather than an individual member.
If you attempt to verify a domain and verification fails, it may be that some other organisation is using that domain. For example:
Verifies domain townshipschools.org.
Cannot use the domain townshipschools.org because it was already verified by Organisation A.
Example domain dispute workflow
1. Organisation B can choose to send their contact information (the name of the person requesting to be contacted, their email address and the name of their organisation) to Organisation A.
2. Organisation A can choose whether or not to contact Organisation B to resolve the domain claim.
Important: Apple does not intervene in domain claims.