Apple Display Service and Repair

Learn more about Apple Display service options and warranty cover.

How do I get my Apple Display fixed?

Apple offers many ways to get support and service for your Display. Choose the one that’s best for you. If you have questions about your Apple Display’s built-in video, audio, ports or adapters, our support articles might help.

Read Apple Support articles

Contact us

Contact us to get advice from an Apple Support expert. We’ll help you fix your issue or set up a repair. Before you contact us, be ready with your Apple Display’s serial number.

Find your Apple Display’s serial number
Start a support request

Bring it in

To get help in person, contact an Apple Authorised Service Provider or make an Apple Store appointment online.

Start a support request

How much will it cost?

There's no charge if the issue is covered under warranty, AppleCare+ or consumer law. If your issue isn’t covered, the price depends on the type of repair. Ask your service representative for an estimate.

Check your cover status

AppleCare+

AppleCare+ for Apple Display extends your technical support and hardware cover up to three years from your AppleCare+ purchase date. It also includes up to two incidents of accidental damage cover. Each incident has an excess fee, as shown. If you didn't buy AppleCare+ with your Apple Display, you can buy it within 60 days of your Apple Display purchase if your product isn't damaged. 

The following prices are for Apple repairs with AppleCare+ accidental damage cover.

Model Screen or external enclosure only (with AppleCare+) Other damage (with AppleCare+)
Pro Display XDR  £79 £229

These fees apply in the United Kingdom. All fees are in British pound sterling (£) and include VAT.

Accidental damage to the Apple-branded stand and/or VESA mount used with your Apple-branded display will be treated as external enclosure-only accidental damage. 

See the AppleCare+ Terms and Conditions for complete details.

How long will it take?

Source

Approximate time

Bring to an Apple Authorised Service Provider

Ask your representative

Bring to an Apple Store

Up to 5 business days

Depending on where you get service, you might be able to check the status of your repair online.

Check the status of your service request

Apple Limited Warranty cover

Our Limited Warranty covers your Apple Display and Apple-branded accessories against manufacturing defects for one year from the date you bought them. The Apple Limited Warranty is in addition to rights provided by consumer law.

Our warranty doesn't cover damage caused by accidents or unauthorised modifications. See the warranty for complete details. You can check your warranty status online and update your proof-of-purchase information if there's an error in our records.

Read the Apple Limited Warranty
Check your cover status
Update your proof of purchase
Learn more about consumer law

Out-of-warranty service

Repairs are considered out of warranty when:

  • Your Apple Display is over one year old
  • Your product has an issue that’s not covered under warranty or consumer law, like accidental damage or damage caused by unauthorised modifications

If your Apple Display needs a repair that isn't covered by warranty, we might be able to fix it for an out-of-warranty fee. Contact your service representative for details. The Apple Limited Warranty is in addition to rights provided by consumer law.

Read the Apple Limited Warranty
Read Apple Repair Terms and Conditions

Apple accessories

The Apple-branded accessories that come in the box with your product are covered by our warranty and consumer law. If you bought AppleCare+ for your Apple Display, your cover includes these accessories, as well as the Apple-branded stand and/or VESA mount included with or purchased at the same time as your Apple Display. For service details, contact Apple or an Apple Authorised Service Provider.

Read the Apple Limited Warranty for accessories
Contact Apple Support

Get ready for service

Keep the accessories for your Apple Display when you get service, such as cables or adapters.

Read the Apple privacy policy

After service

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare+ cover, whichever is longer. We offer this whenever you get service from us or from an Apple Authorised Service Provider. This does not affect your consumer law rights.