Apple Display Service and Repair

Find out more about Apple Display service options and warranty cover.

How do I get service for my Apple Display?

Apple offers many ways to get support and servicing for your Display. Choose the one that’s best for you. If you have questions about your Apple Display’s built-in video, audio, ports or adapters, our support articles might help.

Read Apple Support articles

Contact us

Contact us to get advice from an Apple Support expert. We’ll help you fix your issue or set up a repair. Before you contact us, have your Apple Display’s serial number ready.

Find your Apple Display’s serial number
Start a support request

Bring it in

To get help in person, contact an Apple Authorised Service Provider or make an Apple Store appointment online.

Start a support request

How much will it cost?

There's no charge if the issue is covered under warranty, AppleCare+ or consumer law. If your issue isn’t covered, the price depends on the type of repair. Ask your service representative for an estimate.

Check your cover status

Is your Apple Display covered by AppleCare+?

AppleCare+ gives you expert technical support and hardware cover from Apple, including accidental damage protection. Each incident of accidental damage is subject to an excess fee.

If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.

Model Screen or external enclosure only (with AppleCare+) Other damage (with AppleCare+)
Pro Display XDR  £ 79 £ 229

These fees apply in the United Kingdom. All fees are in British pounds sterling (£) and include VAT. Accidental damage to the Apple-branded stand and/or VESA mount used with your Apple-branded display will be treated as external enclosure-only accidental damage.

Not sure if you're covered? Check if you have AppleCare+ coverage by entering your Display's serial number.

Learn more about AppleCare+

How long will it take?

Source

Approximate time

Take to an Apple Authorised Service Provider

Ask your representative

Take to an Apple Store

Up to 5 business days

Depending on where you get service, you might be able to check the status of your repair online.

Check the status of your service request

Out-of-warranty service

Repairs are considered out of warranty when:

  • Your Apple Display is over one year old
  • Your product has an issue that’s not covered under warranty or consumer law, such as accidental damage or damage caused by unauthorised modifications

If your Apple Display needs a repair that isn't covered by warranty, we might be able to fix it for an out-of-warranty fee. Contact your service representative for details. The Apple Limited Warranty is in addition to rights provided by consumer law.

Read the Apple Limited Warranty
Read Apple Repair Terms and Conditions

Apple accessories

The Apple-branded accessories that come in the box with your product are covered by our warranty and consumer law. If you bought AppleCare+ for your Apple Display, your cover includes these accessories, as well as the Apple-branded stand and/or VESA mount included with or purchased at the same time as your Apple Display. For service details, contact Apple or an Apple Authorised Service Provider.

Read the Apple Limited Warranty for accessories
Contact Apple Support

Get ready for service

Keep the accessories for your Apple Display when you get service, such as cables or adapters.