If the volume buttons on your Apple TV remote aren’t working

Restart your remote. If that doesn’t work, try adjusting your volume control settings.

Restart your remote

Adjust volume control settings

Get more help

Restart your Siri Remote or Apple TV Remote

1. Press and hold the TV/Control Centre button and the Volume Down button at the same time. Hold the buttons down for about 5 seconds or until the status light on your Apple TV turns off and on again.

   

2. Release the buttons. Then wait 10–15 seconds for a Remote Disconnected notification to appear on your TV screen.

   

3. Press any button on your remote. When the Remote Connected notification appears, you can use your remote.

   

Adjust volume control settings

1. Go to Settings on your Apple TV.

2. Select Remotes and Devices, then select Volume Control.

3. Select a different volume control setting and try your volume buttons again. For example, you can select TV via IR instead of Auto.

Get more help

• Find out how to use a universal remote to control the volume of your Apple TV.

• Find out how to use the Apple TV Remote in Control Centre on your iPhone or iPad.

If you still need help, contact Apple Support.