Track orders and purchases in Apple Wallet

When you make a purchase from a participating app or website on your iPhone, iPad or Mac, you can track your order in the Wallet app on your iPhone.

Track orders in Apple Wallet

You can use Order Tracking in the Wallet app to view:

  • Order status, an estimated arrival time or if there are any issues with your order

  • Your order number, purchase total and the status of your payment

  • You can contact the merchant directly from the Wallet app

When you make a purchase from a participating merchant, you can track orders in the Wallet app from your iPhone:

  • Automatically: track orders for select Apple Pay purchases made on devices with iOS 16, iPadOS 16, macOS 13 or later.

  • Manually: tap the Track with Apple Wallet button on the order confirmation screen in apps with iOS 17, iPadOS 17 or on the web with devices using iOS 17 or iPadOS 17 or macOS Sonoma.

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To view orders placed on your other devices, you must be signed in with the same Apple ID.

How to track Apple Pay purchases and orders in Apple Wallet

  1. On your iPhone, open the Wallet app.

  2. Tap the Orders buttonOrders button.

  3. Tap a purchase to see more details.

  4. For more information or help:

    • Tap Manage Order to visit the merchant’s website.

    • Tap Email This Merchant to get in touch with the merchant.

    • Tap Order Total to see payment details.

    • Track your order on the delivery company's website.

To share your order information, tap the Share buttonShare button and choose a sharing option, such as Messages.

You can also tap a recent transaction to see its Order Tracking details. In the Wallet app:

  1. tap your credit or debit card.

  2. Then tap a recent transaction.

If there’s a problem with your Order Tracking information

The Wallet app displays information provided by the merchant. If the information that you see in the Wallet app isn’t what you expect, or if you have a question about your order, order details or receipt details, contact the merchant for more information.

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