- Make sure you have the latest software on your connected iPhone, iPad, iPod touch or Mac.
- Check that your connected device is nearby and that there are no obstructions and no wireless interference between you and your device.
- Listen to audio from a different app to see if the app causes the issue.
If you still experience sound quality issues – or if the issues increase in loud environments, with exercise or while talking on the phone – refer to AirPods Pro Service Programme for Sound Issues.