Add a travel card to Apple Wallet

Add a travel card to the Wallet app to pay for journeys using Apple Pay.

To use public transport using Apple Pay, you need:

To add a new travel card, you need an eligible payment card in the Wallet app.

Add a travel card on your iPhone or Apple Watch

You can add a travel card to the Wallet app on your iPhone or Apple Watch.

How to add a travel card on your iPhone

  1. On your iPhone, open the Wallet app.
  2. Tap the Add button The add button.
  3. Tap Travel Card to add a new travel card or tap Previous Card to add a travel card you previously added to the Wallet app.
  4. Choose a travel card from the list, or search by location or card name.
  5. Tap Continue.
  6. Choose an amount to put on the card and tap Add.2
  7. Follow the steps on the screen to confirm your purchase and add your travel card.

How to add a travel card on your Apple Watch

  1. On your Apple Watch, open the Wallet app.
  2. Scroll down and tap Add Card.
  3. Tap Travel Card to add a new travel card or tap Previous Card to add a travel card you previously added to the Wallet app.
  4. Choose a travel card from the list.
  5. Tap Continue.
  6. Choose an amount to put on the card and tap Add Money.2
  7. Follow the steps on the screen to confirm your purchase and add your travel card.

When you add an eligible travel card, that card may be set automatically to Express Mode. You may also be able to add money to your travel card in the Wallet app.

Travel card use and availability may be limited based on region. Contact your public transport agency to see if adding travel cards to the Wallet app is supported in your city or region.

Apple Watches managed with Family Setup may not be able to add cards directly on the Apple Watch.

Transfer your physical travel card to Apple Wallet

If you have a physical travel card, you may be able to move that card and its current balance to the Wallet app on your iPhone or Apple Watch.

Transfer your physical travel card to your iPhone

  1. On your iPhone, open the Wallet app.
  2. Tap the Add button The add button.
  3. Tap Travel Card.
  4. Choose a card from the list, or search by location or card name.
  5. Tap Continue.
  6. Tap Transfer Existing Card.
  7. Enter your card number and other required information.3
  8. Place your travel card on a flat surface and rest the top of your iPhone on the card until you see Card Added on the screen. This process could take a few minutes to complete.

Transfer your physical travel card to your Apple Watch

  1. On your iPhone, open the Apple Watch app.
  2. In the My Watch tab, tap Wallet & Apple Pay.
  3. Tap Add Card and then tap Travel Card.
  4. Choose a card from the list, or search by location or card name.
  5. Tap Continue.
  6. Tap Transfer Existing Card.
  7. Enter your card number and other required information.3
  8. Place your travel card on a flat surface and rest the top of your iPhone on the card until you see Card Added on the screen. This process could take a few minutes to complete.

 

If you receive an error, such as No card detected or Could not add card:

  • If your iPhone has a case, take off the case or remove any metal that may come between your iPhone and your physical card.
  • Make sure the top of your iPhone is resting on your physical card and remains still.
  • Check with your public transport agency to see if your physical card can be transferred.

After you've transferred your physical card to the Wallet app, your physical card may no longer work.

Use Express Mode with your travel card

By using Express Mode, you can pay for journeys quickly with just a tap. You don't have to wake or unlock your device, or authenticate using Face ID, Touch ID or a passcode.

When you add an eligible travel card, Express Mode may be enabled for that card by default. Or you can choose an eligible travel or payment card as your Express Mode card.

Find out how to set a travel or payment card to Express Mode.

Move your travel card between devices

You can only have a travel card in the Wallet app on one device at a time. To use your travel card on a different device, you can move it from your iPhone to your Apple Watch or from one iPhone to another.

How to move your travel card from your iPhone to your Apple Watch

  1. On your iPhone, open the Apple Watch app.
  2. In the My Watch tab, tap Wallet & Apple Pay.
  3. Tap the Add button next to the travel card you want to move.

You can use the Apple Watch app to move the card back to your iPhone when you aren't on public transport.

How to move your travel card to a new iPhone

  1. On your current iPhone, open the Wallet app and tap your travel card.
  2. Tap the More button .
  3. Scroll down and tap Remove This Card. Tap Remove to confirm.
  4. On your new iPhone, open the Wallet app and tap the Add button The add button.
  5. Tap Previous Cards and choose your travel card.
  6. Add your travel card to the new iPhone.

 

  1. If you sign out of iCloud or turn off Face ID, Touch ID or your passcode on your iPhone or Apple Watch, all credit, debit and travel cards will be removed from that device. When you've removed a travel card from any device, the remaining balance will be stored and available to be transferred to the same or another iPhone or Apple Watch connected to a network and signed in to iCloud with the same Apple ID.
  2. A Hong Kong-issued Visa, Mastercard or UnionPay card that you use with Apple Pay is required to purchase or top up an Octopus card in the Wallet app. If you have a credit or debit card that wasn't issued in Hong Kong, use the Octopus App for Tourists app instead. A China UnionPay credit or debit card is required to purchase or top up a travel card for China mainland.
  3. In Hong Kong, your date of birth and Hong Kong ID are required for personalised Octopus cards and cards with Automatic Add Value Service (AAVS) turned on.
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