If you see a Cellular, Ultra Wideband or Apple Pay Issue message after an iOS update or restart

If one of these messages appears, iOS or iPadOS diagnostics has detected an issue on your iPhone or iPad that may require repair.

Contact Apple Support

Contact Apple Support if one of these messages appears on your iPhone or iPad:

• Cellular Issue Detected

• Ultra Wideband Issue Detected

• Apple Pay Issue Detected

You may see these messages on the Home Screen or in Settings > General > About under Parts and Service History.

If you want to try some more steps on your own

You’ll need a computer to complete these steps.

1. Make sure you have taken a backup of your iPhone or iPad.

2. Connect your device to a computer that has the latest version of macOS, iTunes or Apple Devices. On a Mac with macOS Catalina or later, open a Finder window. On a Mac with macOS Mojave or earlier, open iTunes. On a Windows PC, open iTunes or Apple Devices.

3. If “Trust this Computer” appears, unlock your device, then tap Trust.

4. Select your device.

5. In the Finder or Apple Devices, click General. Or in iTunes, click Summary. Then:

   1. On a Mac: Command-click Check for Update.

   2. On a Windows computer: Control-click Check for Update.

6. Click Download and Update. Continue by following the on-screen instructions.

Your computer will download and reinstall the current version of software on your device. Don’t disconnect your device from your computer until the download has been completed.

If the message still appears, contact Apple Support.

Find out more about these messages

If a red badge with a number appears on your Settings app icon:

1. Open the Settings app.

2. Tap the message to find out more about it.