If your Mac starts up to an Apple logo or progress bar

Your Mac displays an Apple logo when it finds your local startup disk, then displays a progress bar while the macOS startup or installation process continues.

Apple logo with progress bar

 

Your Mac displays an Apple logo when it finds your local startup disk, which is a startup disk built into your Mac or directly connected to your Mac. As the startup process continues, you should see a progress bar with or without the Apple logo. This screen may alternate with a blank screen several times.

If you're installing macOS, the Apple logo or progress bar may remain on the screen for much longer than usual after your Mac has restarted. As the installation continues, the progress bar may move slowly and pause for long periods. That's why Apple recommends starting macOS installation in the evening – so that it can be completed overnight, if needed.

If you feel like you've waited long enough to know that your Mac has got stuck on this screen, follow these steps.

The following steps are only applicable for Mac computers with an Intel processor. If your Mac with Apple silicon is stuck on this screen, please contact Apple Support.

  1. Press and hold the power button for up to 10 seconds until your Mac has turned off.
  2. Try using safe mode to identify the issue.
  3. If the issue persists, unplug all accessories from your Mac, including printers, drives, USB hubs and other non-essential devices. (There may be an issue with one or more of these devices or their cables.) Once more, press and hold the power button for 10 seconds, then press it again to turn your Mac back on.
  4. If the issue persists, turn off your Mac again, then turn it back on and immediately press and hold Command (⌘) and R to start up from macOS Recovery.
  5. While in macOS Recovery, use Disk Utility to repair your startup disk.
    • If Disk Utility didn't find any errors, reinstall macOS.
    • If Disk Utility found errors and repaired them, restart your Mac. If the issue persists after restarting your Mac, reinstall macOS.
  6. If you still need help, please contact Apple Support.
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