Set up your Apple TV

To get started with your Apple TV device, follow these steps.

 

Here's what you need

  • Personal internet
  • A TV or other display with an HDMI port
  • An HDMI cable

On Apple TV 4K, you need an HDMI 2.0 or later compatible cable. To access all of the features that your Apple TV has to offer, use an HDMI 2.1 cable.

If you want to use your iPhone to set up your Apple TV

Do the following on your iPhone first:

Set up your Apple TV 4K or Apple TV HD

To go back to a previous screen during the setup process, press the Back button on your remote. To start again, unplug your Apple TV, then plug it back in.

Plug it in and turn on your TV

Plug in your Apple TV and connect it to your TV with an HDMI cable. To watch films in 4K HDR on Apple TV 4K, make sure you’re using an HDMI 2.0 or later cable, and have a TV that supports 4K, HDR, or both. Then turn on your TV and select the HDMI input that your Apple TV is connected to.

If you have an Apple TV with an Ethernet port, and you don't want to connect to Wi-Fi during setup, you can connect your Apple TV to your router with an Ethernet cable.

Ports and cables on Apple TV

Choose your language and turn on Siri

Press up or down, or swipe up or down on the clickpad of your Apple TV Remote to find your language and country or region. To choose an option, highlight it, then press the centre of the clickpad. If you choose the wrong language, press the Back button to return to the previous screen.

If asked, choose whether you want to use Siri.*

Find out more about how to use your Apple TV Remote. Or find out what to do if your Apple TV remote isn't working.

Touch surface on Apple TV remote.

Sign in with your Apple ID

To add your Apple ID and Wi-Fi settings automatically to your Apple TV, choose Set Up with iPhone. Then unlock your iPhone, hold it next to your Apple TV and follow the onscreen steps on your iPhone and Apple TV.

If you don't want to set up your Apple TV with your iPhone, choose Set Up Manually. Then follow the on-screen steps on your Apple TV to connect to your home Wi-Fi network and sign in with your Apple ID.

If you don't have an Apple ID, you can create one. If you've forgotten your Apple ID password, find out how to reset it.

 

Sign in with your TV provider

In some countries and regions, you may be able to sign in with your TV or cable provider on your Apple TV to watch TV programmes and films included in your cable or TV subscription.

 

Choose settings

Turn on One Home Screen to keep the Home screen and apps the same across every Apple TV. To add Apple TV to the Home app automatically, choose a room for your Apple TV. You can also add users to your Apple TV.

 

Start streaming

When the setup process is complete, you'll see the Home screen. From here, you can watch your favourite TV programmes and films, and discover more of what you love to watch in the Apple TV app. You can also subscribe to Apple TV+ to watch Apple Original TV programmes and films.

 

If you still need help

To find out what to do next, locate your issue below.

If you can't redeem your promotion for an Apple TV+ subscription

If you can't set up your Apple TV or you see an error message

If your Apple TV stops responding during the setup process, unplug your Apple TV, then plug it back in.

If you can't get past a screen during the setup process, try connecting your Apple TV to a different Wi-Fi network, such as a personal hotspot from your phone. After you've finished setting up your Apple TV, go to Settings on your Apple TV and connect to your home Wi-Fi network.

If you're experiencing any other issues, contact Apple Support.

*Siri availability, features and commands vary by language, country and region.

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