How to delete an app that has a configuration profile on your iPhone, iPad or iPod touch
Learn how to remove an app and its configuration profile.
Apple has removed some apps from the App Store that install root certificates that could allow monitoring of data. If you have one of these apps installed on your device, delete both the app and its associated configuration profile to make sure that your data remains protected.
Delete the app and its configuration profile
To delete an app and its configuration profile, follow these steps.
Delete the app
Touch and hold the app until it jiggles.
Then tap the delete button
in the upper-left corner of the app to delete it. If you see a message that says, "Deleting this app will also delete its data", tap Delete.
If the app has a configuration profile, delete it.
Go to Settings > General > Profiles or Profiles & Device Management,* then tap the app’s configuration profile.
Then tap Delete Profile. If asked, enter your device passcode, then tap Delete.
Restart your iPhone, iPad or iPod touch.
* If you don't see this option in Settings, then no device management profiles are installed on your device.
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