Find Apple Customer Numbers, Reseller IDs and Organisation IDs

Learn how to find your number or ID and when to use it with Apple Business Manager or with Apple School Manager.

This article is for system administrators. If you need support, learn how to contact Apple.

When you add your Apple Customer Number or Reseller ID to Apple Business Manager or Apple School Manager, you can deploy your devices and purchase apps and books in volume.

Find your Apple Customer Number or Reseller ID

Whether you purchase your devices from Apple or from a participating Apple Authorised Reseller, learn how to find your number or ID.

If you purchased from Apple

When you purchase from Apple, we assign an Apple Customer Number to your organisation. If you don’t know your Apple Customer Number, contact your finance department or Apple Sales.

If you buy Apple devices from an Apple Store, ask the Business Team for your Apple Customer Number.

If you purchased from an Apple Authorised Reseller or wireless operator

  1. Contact your Apple Authorised Reseller or wireless operator. 
  2. Confirm that they support the Device Enrolment feature of Apple Business Manager or Apple School Manager.
  3. Ask for their Reseller ID.

If they don't support these programmes, ask them to contact their distributor or Apple account team.If they choose to participate, they'll work with their distributor or Apple to start supporting Device Enrolment.

Find your Organisation ID

If you purchase devices from an Apple Authorised Reseller or wireless operator, you also need to provide your Organisation ID to your reseller or operator. Here’s how to find it:

  1. Log in to Apple Business Manager or Apple School Manager
  2. Click Settings, then click Enrolment Information.
  3. Look for your Organisation ID in the Enrolment Information pane.

How to use your number or ID with Apple Business Manager or with Apple School Manager

After your organisation is approved for Apple Business Manager or Apple School Manager, you can add device suppliers by entering your Apple Customer Number, or your reseller or operator's Reseller ID:*

  1. Log in to Apple Business Manager or Apple School Manager.
  2. Click Settings, then click Device Management Settings.
  3. Next to Customer Numbers, click Edit.
  4. Enter your number or ID.
  5. Click Apply.

If you enter a Reseller ID, you also need to provide your Organisation ID to your reseller or operator.You can find your Organisation ID in the Enrolment Information pane.

* If you represent a large organisation, such as a local educational authority, you might have more than one Apple Customer Number or Reseller ID.You can add multiple Apple Customer Numbers or Reseller IDs when you enrol, or at any time after you enrol.

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