Find your serial number
To find your Beats serial number, choose your device:
To make the serial number easier to read, move to a well-lit area, put your device under a strong light or use a magnifier. You can also take a photo of the number with your mobile phone, then zoom in on the photo.
If you have the original packaging for your Beats product, you might see the serial number near the barcode. You might also be able to find the serial number on the original product receipt or invoice.
You can also find your serial number using your iOS or Android device.
Headphones
Solo Pro
Expand your headband and look at the slider above the left ear cup.
Other Beats headphones
Expand your headband and look at the slider above the right ear cup.
Beats EP (after July 2017)
Check the attached cable.
Beats EP (prior to July 2017)
Check the attached cable near the left ear cup.
Earphones
Powerbeats Pro
Check the inside of the case.
Powerbeats3 Wireless
Check the cable between the left and right earbuds.
BeatsX
Check the power module near the right earbud.
urBeats, Tour and Powerbeats2
Check the cable near the right earbud.
Speakers
Pill and Pill 2.0
Check the rubber strip on the bottom of your speaker.
Pill+
Pull back the rubber strip on the back of your speaker and look above the USB port.
Pill XL
Pull back the rubber flap covering the ports on the back of your speaker. The serial number is printed on the inside of the flap. It begins with RAVE, followed by more letters and numbers. Learn about the Beats Pill XL speaker recall programme.
Find your serial number using your iOS or Android device
To find the serial number of your Beats product when it's connected to your Android device or paired in the Beats app for Android:
- Open the Beats app.
- Scroll to "Under the hood: Serial number".
To find the serial number of your Beats product when it's connected to your iOS device, go to Settings > General > About > [name of your Beats product] > Serial Number.
