You can look for the serial number:
- In the Beats app or the Settings app
- On your device
- Near the barcode on the original packaging
- On the original product receipt or invoice
Find your serial number using your iPhone, iPad or iPod touch, or using your Android device
To find the serial number of your Beats product when it's connected to your iPhone, iPad or iPod touch:
- Go to Settings > Bluetooth.
- Tap the More Info button
next to the name of your Beats product.
To find the serial number of your Beats product when it's connected to your Android device or paired in the Beats app for Android:
- Open the Beats app.
- Scroll to "Under the hood: Serial number".
Headphones
Beats Studio Pro, Studio3 Wireless, Studio, Studio Wireless, Solo3 Wireless, Solo2 Wireless and Solo Wireless
Expand your headband and look at the slider above the right ear cup.
Solo Pro
Expand your headband and look at the slider above the left ear cup.
Beats EP (after July 2017)
Check the attached cable.
Beats EP (prior to July 2017)
Check the attached cable near the left ear cup.
Earphones
Beats Fit Pro
Check the inside of the case.
Beats Studio Buds and Beats Studio Buds +
Check the inside of the case or the back of the Beats Studio Buds + Transparent case.
Beats Flex
Check the right control module.
Powerbeats
Check the inner side of the right earbud.
Powerbeats Pro
Check the inside of the case.
Powerbeats3 Wireless
Check the cable between the left and right earbuds.
BeatsX
Check the power module near the right earbud.
urBeats, Tour and Powerbeats2
Check the cable near the right earbud.
Speakers
Pill and Pill 2.0
Check the rubber strip on the bottom of your speaker.
Pill+
Pull back the rubber strip on the back of your speaker and look above the USB port.
Pill XL
Pull back the rubber flap covering the ports on the back of your speaker. The serial number is printed on the inside of the flap. It begins with RAVE, followed by more letters and numbers. Learn about the Beats Pill XL speaker recall programme.
