Water and other liquid damage to iPhone or iPod isn't covered by warranty

Service for the liquid damage to an iPhone or iPod isn't covered by the Apple One-Year Limited Warranty.

Find out if liquid damaged your iPhone or iPod

If liquid damages an iPhone or iPod (for example, coffee or a soft drink), the service for the liquid damage isn't covered by the Apple One-Year Limited Warranty, but you may have rights under consumer law. iPhones and most iPod devices that were built after 2006 have built-in Liquid Contact Indicators that will show whether the device has been in contact with water or a liquid containing water.

iPhones and most iPod devices are equipped with Liquid Contact Indicators (LCIs) that you can see from the outside.

An LCI will be activated when it comes into contact with water or a liquid containing water. The indicator's colour is normally white or silver, but when it comes into contact with water or a liquid containing water, it will turn fully red. An LCI won't be activated because of humidity and temperature changes that are within the product's environmental requirements.

To find out whether the LCI in your device came into contact with liquid, find your product in the table below and locate the LCI or LCIs in your device. To help you see the LCI, use a lighted magnifying glass and angle the light or the device until you can see the LCI.

This table shows where the indicator (or indicators) are and how they look after being exposed to liquid:

Product Liquid Contact Indicator location
iPhone 11
iPhone 11 Pro, iPhone 11 Pro Max
iPhone XS, iPhone XS Max, iPhone X
iPhone XR
iPhone 8, iPhone 8 Plus
iPhone 7, iPhone 7 Plus
iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus
iPhone 5, iPhone 5C, iPhone 5s,  iPhone SE
iPhone 4, iPhone 4s
iPhone 3G, iPhone 3GS

iPhone

iPod touch*

iPod nano*

iPod classic  iPod classic
iPod shuffle (3rd generation)  iPod shuffle (3rd gen)

If you aren't sure whether liquid exposure is causing an issue for your device, even if you see a red LCI, contact AppleCare or an authorised iPhone service provider for help.

*iPod nano (7th generation) and iPod touch (5th generation) don't have a visible Liquid Contact Indicator.

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