If your iOS or iPadOS device unexpectedly restarts or displays the Apple logo or a spinning gear icon
Find out what to do if your iPhone, iPad or iPod touch unexpectedly restarts or shuts down, or displays the Apple logo or a spinning gear icon.
Check your software
Make sure your device has the latest version of iOS or iPadOS and your apps are up to date. If the issue continues after you have updated your software and apps, check your hardware.
Check your hardware
On an iPhone 6 or later, check your battery health under Settings > Battery > Battery Health & Charging.
If your battery doesn’t need servicing and your iPhone, iPad or iPod touch continues to frequently restart or turn off, contact Apple Support.
If your apps quit unexpectedly, find out what to do.
If your device has a frozen screen, doesn’t respond or becomes stuck when you turn it on, find out what to do for iPhone, iPad or iPod touch.
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