Identify cloud status icons in your music library on your Mac or PC

If you subscribe to Apple Music, you can upload your music library so you can access it on all of your devices. Find out how to check the upload status of your music library and what the different cloud icons next to your songs mean.

Check the upload status of each song in your music library

When you turn on Sync Library in the Apple Music app or turn on iCloud Music Library in iTunes, Apple Music uploads and matches every song in your music library.

To check the upload status of each song:

  1. On your Mac, open the Apple Music app. On your PC, open iTunes, choose Music from the pop-up menu, then click Library.
  2. In the sidebar, select Songs.
  3. In the menu bar, choose View > Show View Options.
  4. Select Cloud Download and Cloud Status.

Music app window displaying View Options including Cloud Download and Cloud Status


Cloud status icons

If you see a cloud status icon next to a song, locate it below and find out what it means.

Download icon

Available for download

The song hasn't been downloaded to your device and can only be played when your device is connected to the Internet. To listen to the song offline, tap or click the Download icon Download icon to download it to your device.

Duplicate icon

Duplicate

You have duplicate versions of the same song in your music library on your computer. Duplicate songs aren't uploaded and synced across your devices.

Removed icon

Removed

You have multiple computers that have Sync Library turned on and a song has been deleted from one of those computers. Songs you delete from your music library are immediately removed from your iPhone, iPad or iPod touch, but stay on other associated computers until they're manually deleted.

Ineligible icon

Ineligible

Apple Music may not be able to upload the song because the song wasn't purchased from the iTunes Store, was purchased using a different Apple ID or is too large a file.

Error icon

Error

The song file is corrupt or there was an error uploading the song. Choose File > Library > Update Cloud Music Library to resolve this. If updating doesn't resolve the issue, try importing a new copy of the song into your music library.

Dotted-line cloud icon

A dotted-line cloud

The song is waiting to be uploaded, can't be matched, is no longer available in the Apple Music catalogue or hasn't been released yet. Find out what to do if songs are taking a long time to upload.


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