- Unplug your iPod from your computer.
- Make sure that your computer has the latest version of iTunes.
- Put your iPod in Disk Mode.
- Connect your iPod to your computer again.
- Restore your iPod.
If you see a red "X" icon on your iPod
After you plug your iPod into your computer, you might see a red “X" icon on your iPod screen. Learn what to do.
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