If the camera or flash on your iPhone, iPad or iPod touch isn't working

If your photos are blurry or the camera screen is black, you can test the camera or flash on your iPhone, iPad or iPod touch.

If the camera isn't working

  1. Remove any case or film that might block the camera. A metallic or magnetic case or camera attachment might interfere with the camera on your device.
  2. Test the camera by trying to take a photo. 
  3. If the photo is blurry, clean the front and back camera lenses with a microfibre cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support for help with your iPhone, iPad, or iPod touch.
  4. Restart your iPhone, iPad or iPod touch
  5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button .

If the flash isn't working

  1. Remove any case or film that might block the flash.
  2. Test the LED flash by trying the torch in Control Center. On an iPhone X or later or an iPad, swipe down from the top-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
  3. Tap the Torch button .
  4. If the LED flash doesn't work as a torch, contact Apple Support for help with your iPhoneiPad, or iPod touch.
  5. If the flash only works sometimes, open the Camera app and tap the flash button   to choose a different setting.
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