Check your Apple Account balance

To see your balance, use the App Store. Or on a PC, use iTunes for Windows.

Check your balance on your iPhone, iPad or iPod touch

  1. Open the App Store app.
  2. Tap your photo, initials or the sign-in button  at the top of the screen. You might be asked to sign in with your Apple ID.
  3. The balance of your account will appear. If you can't see an amount, you don't have a balance.

Check your balance on your Mac

  1. Open the App Store. If you can see the sign-in button at the bottom of the sidebar, click it and sign in with your Apple ID.
  2. If you have a balance, the amount appears below your name. If you can't see an amount, you don't have a balance.
    The App Store on Mac displays the balance below the name in the sidebar.

Check your balance on your Windows PC

  1. Open iTunes for Windows. If you're not signed in, sign in with your Apple ID.
  2. At the top of the iTunes window, click Store.
  3. If you have a balance, the amount appears below your name. If you can't see an amount, you don't have a balance.

If your Apple Account balance seems incorrect

  • If you think your Apple Account balance is incorrect, sign out of the App Store or iTunes Store. Then sign in and check the balance again. 
  • If you still think the balance is incorrect, check your purchase history to see whether you've bought an item or a subscription has been renewed.

If you plan to delete your Apple ID or change your country or region

Before you can delete your Apple ID or change your Apple ID country or region, you must spend all of your Apple Account balance. You might also have to wait for any pending refunds to be processed. If your balance is less than the cost of a single item, contact Apple Support.

Find out how to delete your Apple ID.

Find out how to change your Apple ID country or region.


If you have an Apple Account balance that you can't use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple Account balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, include the following information:

  • Your Apple ID.
  • The refund amount.
  • Your current delivery address.
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