Check these things first
- If your iPhone uses a SIM card, make sure that the SIM card is in your iPhone. Even without an active contract, your iPhone might need the SIM card to activate.
- If an error says, "No SIM" or "Invalid SIM," learn what to do.
- If asked to sign in with an Apple ID during activation, learn about Activation Lock.
Still need help? Use the next section.
Follow these steps
- Check the list on the System Status page. If the box by iOS Device Activation isn't green, try to activate your iPhone later.
- If asked to enter your password as you activate your iPhone, enter the password. (A password prompt means that Activation Lock might be enabled in Find My iPhone.)
- Restart your iPhone.
- If you're using a cellular data connection, connect to a reliable Wi-Fi network instead.
If you still can't activate, here's how to activate your iPhone through iTunes instead:
- Make sure that you have the latest version of iTunes.
- Check that your computer has an Internet connection.
- Open iTunes on your computer. With the cable that came with your iPhone, connect your iPhone to your computer.
- Wait while iTunes detects and activates your iPhone:
- If iTunes shows, "Set up as New" or "Restore from Backup," it means that iTunes activated your iPhone.
- If an error in iTunes says that the SIM card isn't compatible, contact your carrier.