Get help with the display on your iPhone, iPad, or iPod touch

Learn what to do if you have display issues or if the touchscreen doesn't respond.

Compare the display on your device to one of the images below, then learn how to address the specific issue. If you don't see your issue below or need more help, contact Apple Support or take your device to an Apple Store or Apple Authorized Service Provider.

        

If your display doesn't respond to touch

If your display doesn't respond, you might need to restart your device:

  • On an iPhone 8 and iPhone 8 Plus: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.
  • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
  • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.

If your screen is black or if your device won't turn on

If your screen is black or another solid color or if you can't turn on your device, learn what to do.

If you see the Connect to iTunes screen

If your display shows the Connect to iTunes screen, learn what to do.

If your display is too dim or too bright

If the icons on your display are too large

If the icons on your display are too large, they might be zoomed in. Learn how to adjust Zoom settings on your iPhone, iPad, and iPod touch.

If the colors on your display appear distorted

If the colors on your display seem distorted, you might need to adjust the color filters. Learn how to use Display Accommodations on your iPhone, iPad, or iPod touch.

Published Date: 2017-09-22