If the screen isn’t working on your iPhone or iPad

Find out what to do.

If your screen is too sensitive or responds intermittently to touch

  1. Restart your iPhone or iPad.
  2. Make sure your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different socket, cable or charger.
  4. Remove any cases or screen protectors.

If part of your screen doesn't respond, responds intermittently or responds even when it's not touched, contact Apple Support for your iPhone or iPad.

Published Date: