About alternative app marketplaces in the European Union

Users based in the European Union with an iPhone have the ability to install apps using alternative app marketplaces, in addition to the App Store.

What are alternative app marketplaces?

Alternative app marketplaces are a unique kind of iOS app that you can use to install other apps on your iPhone. Alternative app marketplaces can be used in addition to the App Store. Users in the European Union can install an alternative app marketplace on iPhone by downloading it directly from the website of the alternative app marketplace developer.

Apps on alternative app marketplaces undergo a Notarisation process to ensure every app meets baseline platform integrity standards, but it is up to each alternative app marketplace to review apps in accordance with their own processes and policies.

iPhone, iOS and the App Store are part of an integrated system designed to protect user security, privacy and safety, and provide a simple and intuitive user experience. When apps are downloaded from alternative app marketplaces, some features may not work as expected. Features like restrictions on In-App Purchases in Screen Time, purchase sharing with your Family Sharing group and Ask to Buy are not supported because the App Store and its private and secure In-App Purchases system are not facilitating purchases in alternative app marketplaces. Screen Time, parental controls and Spotlight continue to function and maintain Apple's security, privacy and safety standards.

Alternative app marketplaces aren't made or managed by Apple, and Apple's ability to support users affected by issues with apps downloaded from outside the App Store (including alternative app marketplaces) is limited. For support, contact the developer of the alternative app marketplace or the developer of the app. Alternative app marketplaces have their own policies regarding content curation, support and refunds. These policies may not be the same as what you can expect from the App Store. Apple will not be able to support users experiencing the following issues:

• Alternative app marketplaces not functioning as expected

• Apps downloaded from alternative app marketplaces not functioning as expected – including concerns with app quality, safety and content

• Privacy and security questions about apps listed on alternative app marketplaces – including violations of user data privacy as well as scams, fraud and abuse

• Purchases and payments made via an alternative app marketplace or its apps – including the security of your stored payment methods with that marketplace, ensuring orders for digital goods and services are fulfilled, managing or cancelling subscriptions, or refunds for purchases

Availability in the European Union

To reflect the Digital Markets Act's changes, users in the European Union are able to install alternative app marketplaces and install apps offered through alternative app marketplaces in iOS 17.4 or later. The country or region of your Apple ID must be set to one of the countries or regions of the European Union, and you must be physically located in the European Union.

Your device eligibility for alternative app marketplaces is determined by using on-device processing, with only an indicator of eligibility sent to Apple. To preserve your privacy, Apple does not collect your device's location.

If you leave the European Union, you can continue to open and use apps that you previously installed from alternative app marketplaces. Alternative app marketplaces can continue updating those apps for up to 30 days after you leave the European Union, and you can continue using alternative app marketplaces to manage previously installed apps. However, you must be in the European Union to install alternative app marketplaces and new apps from alternative app marketplaces.

Notarisation for iOS apps

If not properly managed, alternative app marketplaces pose increased privacy, safety and security risks for users and developers. This includes risks from installing software from unknown developers that are not subject to the Apple Developer Programme requirements, installing software that compromises system integrity with malware or other malicious code, the distribution of pirated software, exposure to illicit, objectionable and harmful content due to lower content and moderation standards, and increased risks of scams, fraud and abuse.

Notarisation for iOS apps is a baseline review that applies to all apps, regardless of their distribution channel, focused on platform policies for security and privacy and to maintain device integrity. Through a combination of automated checks and human review, Notarisation helps ensure apps are free of known malware, viruses or other security threats, function as promised and don't expose users to egregious fraud. Information from the Notarisation process is also used for app installation sheets, which provide at-a-glance descriptions of apps and their functionality before users download them – including the developer, screenshots, age ratings and other essential information. You are shown this information every time you install an app from an alternative app marketplace, unless you set it as your default marketplace.

Apps available on alternative app marketplaces receive an age rating, but some apps may offer content that wouldn't be allowed on the App Store. This includes apps that distribute pornography, hate speech or weapons; and apps that encourage the consumption of tobacco or vape products, alcohol or legal drugs among adults. These apps are unrated. More information on the App Store's App Review Guidelines and Notarisation are available here. Setting age restrictions prevents the installation of these apps.

In addition to meeting the baseline platform integrity standards in Notarisation, apps distributed on the App Store have been approved after meeting all of Apple's App Store Review Guidelines. This includes enforcement of Apple's standards for privacy, security and quality. If you prefer to download only apps that meet all of Apple's standards, you can do so from the App Store.

If an app marketplace ceases to operate or you delete it

Apps downloaded from an alternative app marketplace could stop functioning if a marketplace ceases to operate. There's also a risk that an app downloaded from an alternative app marketplace could stop functioning if you delete the marketplace from your iPhone. You can restore app functionality if that app is available on another app marketplace and you download it (including from the App Store). To download it from another app marketplace, first delete the app. You may lose the data associated with that app in this process.

If you purchased the app or made any purchases within that app, you may have to pay for them again if you install the app from a different app marketplace.

If you want to continue getting apps that are approved under Apple's App Store Review Guidelines, use the App Store

If you prefer to use apps that have met all of Apple's App Store Review Guidelines, including Apple's standards for privacy, security and quality, you can use the App Store. Your iPhone won't install alternative app marketplaces or apps from outside the App Store without your permission. If you want to safeguard your iPhone or a family member's iPhone from being able to install alternative app marketplaces, you can change the parental control settings on the device.

You can also contact Apple Support for help when you download apps from the App Store. This includes support for purchases of apps, In-App Purchases, sharing your purchases with your Family Sharing group, and more.

Eligible countries and regions

• Austria

• Belgium

• Bulgaria

• Croatia

• Cyprus

• Czechia

• Denmark

• Estonia

• Finland

  • Åland Islands

• France

  • French Guiana

  • Guadeloupe

  • Martinique

  • Mayotte

  • Reunion

  • Saint Martin

• Germany

• Greece

• Hungary

• Ireland

• Italy

• Latvia

• Lithuania

• Luxembourg

• Malta

• Netherlands

• Poland

• Portugal

  • Azores

  • Madeira

• Romania

• Slovakia

• Slovenia

• Spain

  • Canary Islands

• Sweden