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Problems using Schoolwork offline
If you have trouble while using the Schoolwork app without an internet connection, try these suggestions.
You need an internet connection to add, edit, remove and archive, or delete a class.
You need an Internet connection to send an assignment or assessment. If your Internet connection is interrupted, you can save assignments (without file attachments) and assessments as drafts to send at a later time.
Changes you make on a device (for example, editing a class name) are not reflected on other devices until you re-establish an internet connection.
You need an internet connection to sync teacher, student and class information in Apple School Manager. If your internet connection is interrupted, Schoolwork cannot sync this information. Once a connection is re-established, information in Apple School Manager is automatically synced with Schoolwork.
If a student is working offline (not connected to the Internet), Schoolwork continues to collect progress data, mark activities as complete and mark assessments as turned in on the student’s device. However, you cannot view this information until the student re-establishes an internet connection.
Students need an internet connection to submit a hand-in request, mark an activity as Done, or submit an assessment, but they can work on files previously downloaded to their devices. If a student’s internet connection is interrupted, the student can continue working but cannot submit work. Once a connection is re-established, the student can submit their work.
If Schoolwork is unable to open a file, upload a file, mark an activity as Done, or submit an assessment, make sure your device is connected to the Internet and iCloud Drive is turned on, then try again. If the issue continues, please contact your IT administrator or Apple Support.