If Preview unexpectedly quits when opening documents

The font that Preview is using for markup might no longer be installed, or the document might be damaged.

This article has been archived and is no longer updated by Apple.

OS X Yosemite

In OS X Yosemite, removing or disabling the font that Preview is using for markup might cause Preview to quit when opening documents. If you've made such a change to your document, use any of these solutions:

  • Upgrade to OS X El Capitan or later.
  • Or put the font back. Afterward, you can open Preview and change the markup font: Choose View > Show Markup Toolbar, click the Text Style button button, then choose a different font from the pop-up menu. You can now safely remove or disable the previous markup font.
  • Or use Terminal to resolve the issue: Quit Preview, then open Terminal, which is in the Utilities folder of your Applications folder. Paste this command in Terminal, then press Return:
defaults delete ~/Library/Group\ Containers/com.apple.Preview/Library/Preferences/com.apple.Preview.plist com.apple.AnnotationKit.font

All macOS versions

If none of the above solutions work in OS X Yosemite, or if you're not using Yosemite, your document might be damaged. If you have a Time Machine backup, try using Time Machine to restore a previous version of the file.

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