About bundling Apple Music through mobile phone service providers

Through some mobile phone service providers, you can join Apple Music as part of your cellular plan.

Contact your mobile phone service provider directly to see if they offer Apple Music bundling. Before you can use all of the features of Apple Music, you must link your Apple ID and mobile number.

Apple Music features might vary by country or region.

Current availability

Bundling is currently supported only in certain countries and regions and through certain providers. The table below includes service providers that currently support bundling.

Country or Region Provider Provider Support
Australia Telstra https://crowdsupport.telstra.com.au
Germany DT https://www.telekom.de/kontakt
Israel Partner http://www.partner.co.il/applemusichelp
Italy Tre
Wind
http://www.tre.it/apple-music
http://www.wind.it/apple-music
Mexico América Móvil http://www.telcel.com/applemusic
Portugal Vodafone https://ajuda.vodafone.pt/
Russia MTS http://www.mts.ru/applemusic
Singapore Singtel http://www.singtel.com/applemusic
South Korea LG U+ http://www.uplus.co.kr
United Arab Emirates Etisalat http://www.etisalat.ae/applemusic
United Kingdom EE http://ee.co.uk/applemusichelp
United States Verizon https://www.verizonwireless.com/solutions-and-services/apple-music/

This table is subject to change.

How to link your Apple ID and mobile number

  1. Open the Music app, then tap For You. 
  2. When asked to confirm your Apple ID, tap Continue to log in with the Apple ID displayed on the screen. If you want to link a different Apple ID, tap "Want to use a different Apple ID?" and sign in.

You can also go to https://applemusic.com/carrier on your mobile device to verify your subscription and link your Apple ID.

Get help

  • If you signed up for Apple Music through both your mobile phone service provider and Apple, cancel one of your subscriptions. You can cancel your subscription through Apple on your iPhone or on your Android phone. If you want to cancel your bundled Apple Music subscription, contact your mobile phone service provider.
  • If you can't verify your subscription, make sure that you're connected to the Internet. If you're using cellular data on your iOS device, make sure that Cellular Data is turned on in Settings > Cellular. You might also see a message asking you to verify your subscription if you're signed up through both Apple and your mobile phone service provider. 
  • If you see a message that says your phone number can't be verified, follow these steps:
    • On your iOS device: Go to Settings > Phone > My Number. If your mobile phone number isn't correct, enter the correct number, then tap Save.
    • On your Android device: Make sure that you have the latest version of the Apple Music app. Then, close the app and go to Settings > Apps > Apple Music > Permissions and turn off the Phone permission. Reopen Apple Music, and when asked about SIM permissions, allow it. Deny the second message about Phone permissions, and enter your correct mobile phone number manually.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners.

Published Date: