Apple Watch Express Replacement Service

Replace your Apple Watch quickly with AppleCare+

What is Express Replacement Service?

Express Replacement Service is a benefit of your AppleCare+ coverage. It’s exclusively available through AppleCare+. If your Apple Watch is eligible, we can send you a replacement before you return your original product to us. We'll include packaging to return your product.

Contact Apple to set up Express Replacement Service
Learn more about Apple Watch service
Check your service and support coverage

How much does Express Replacement Service cost?

If you order Express Replacement Service through your AppleCare+ plan, there’s no fee for the express delivery. Any fees you might pay will be for the replacement Apple Watch. 

Some issues might be covered under the Apple Limited WarrantyAppleCare+, or consumer law, in which case there’s no fee to replace your product. If your Apple Watch has accidental damage, you’ll pay an AppleCare+ service, as shown below. 

Model AppleCare+ service fee
Apple Watch and Apple Nike+ $89
Apple Watch Hermès, Apple Watch Edition $99

If you’ve already used both incidents of accidental damage that come with AppleCare+, you’ll pay an out-of-warranty fee for your replacement, as shown on our pricing page. 

See Apple out-of-warranty fees

How do I return my original product?

We’ll send your replacement Apple Watch with shipping materials and instructions. Your replacement will have factory settings. Return your original Apple Watch to us within 10 business days of your request to avoid paying late fees.

Before you return your Apple Watch to us, be sure to

  • Charge your Apple Watch.
  • Unpair your Apple Watch from your iPhone.
  • Remove your band and keep it along with your charging cable and other accessories. You’ll need these after your Apple Watch service.
  • Make sure you know your Apple ID and password.

Unpair your Apple Watch and iPhone
Read the Apple privacy policy

What are the charges on my credit card?

When you request Express Replacement Service, we put a temporary authorization on your credit card to cover the full replacement value of your product. This authorization will expire if:

  • Your repair is covered under warranty, AppleCare+, or consumer law. Depending on the issue and your coverage, you might still need to pay an out-of-warranty or service fee, and;
  • We receive your original product on time. In that case, you won’t pay late fees or replacement value (see below).

Late fees and replacement value fees - Canada

When we send you a replacement Apple Watch through Express Replacement Service, you need to return your originally purchased product to us within 10 business days. If we don’t receive it after 10 days, we'll charge you the full replacement value, as shown below. 

If we receive your original Apple Watch late (between 10-20 business days), we’ll remove the full replacement value charge from your credit card. You'll pay only the late fee and any applicable repair or service fees.

If your Apple Watch is inoperable after unauthorized modifications or if we never receive it, we’ll charge you the full replacement value.

Apple Watch Series 5 Express Replacement Service late fees

Model Late fee Replacement value
Apple Watch Series 5 (GPS) Aluminum 40mm  $ 70 $ 529
Apple Watch Series 5 (GPS) Aluminum 44mm $ 90 $ 569
Apple Watch Nike Series 5 (GPS) 40mm $ 70 $ 529
Apple Watch Nike Series 5 (GPS) 44mm $ 90 $ 569
Apple Watch Series 5 (GPS + Cellular) Aluminum 40mm $ 100 $ 659
Apple Watch Series 5 (GPS + Cellular) Aluminum 44mm $ 120 $ 699
Apple Watch Nike Series 5 (GPS + Cellular) 40mm $ 100 $ 659
Apple Watch Nike Series 5 (GPS + Cellular) 44mm $ 120 $ 699
Apple Watch Series 5 (GPS + Cellular) (Stainless Steel) 40mm $ 205 $ 929
Apple Watch Series 5 (GPS + Cellular) (Stainless Steel) 44mm $ 235 $ 989
Apple Watch Series 5 Hermès 40mm $ 585 $ 1,689
Apple Watch Series 5 Hermès 44mm $ 615 $ 1,749
Apple Watch Series 5 Edition (titanium) 40mm $ 195 $ 1,049
Apple Watch Series 5 Edition (titanium) 44mm $ 225 $ 1,109
Apple Watch Series 5 Edition (ceramic) 40mm $ 350 $ 1,749
Apple Watch Series 5 Edition (ceramic) 44mm $ 380 $ 1,809

Apple Watch Series 4 Express Replacement Service late fees

Model Late fee
Replacement value
Apple Watch Series 4 (GPS) Aluminum 40mm  $ 35 $ 459
Apple Watch Series 4 (GPS) Aluminum 40mm $ 55 $ 499
Apple Watch Series 4 Nike+ (GPS) 40mm $ 35 $ 459
Apple Watch Series 4 Nike+ (GPS) 44mm $ 55 $ 499
Apple Watch Series 4 (GPS + Cellular) (Aluminum) 40mm $ 70 $ 599
Apple Watch Series 4 (GPS + Cellular) (Aluminum) 44mm $ 90 $ 639
Apple Watch Series 4 Nike+ (GPS + Cellular) 40mm $ 70 $ 599
Apple Watch Series 4 Nike+ (GPS + Cellular) 44mm $ 90 $ 639
Apple Watch Series 4 (GPS + Cellular) (Stainless Steel) 40mm $ 170 $ 859
Apple Watch Series 4 (GPS + Cellular) (Stainless Steel) 44mm $ 200 $ 919
Apple Watch Series 4 Hermès 40mm $ 540 $ 1,599
Apple Watch Series 4 Hermès 44mm $ 570 $ 1,659

Apple Watch Series 3 Express Replacement Service late fees

Model Late fee Replacement value
Apple Watch Series 3 (GPS) 38mm $ 25 $ 259
Apple Watch Series 3 (GPS) 38mm $ 45 $ 299
Apple Watch Series 3 Nike+ (GPS) 42mm $ 25 $ 259
Apple Watch Series 3 Nike+ (GPS) 42mm $ 45 $ 299
Apple Watch Series 3 Nike+ (GPS + Cellular) 38mm $ 45 $ 389
Apple Watch Series 3 Nike+ (GPS + Cellular) 42mm $ 65 $ 429
Apple Watch Series 3 (GPS + Cellular) (Aluminum) 38mm $ 45 $ 389
Apple Watch Series 3 (GPS + Cellular) (Aluminum) 42mm $ 65 $ 429
Apple Watch Series 3 (GPS + Cellular) (Stainless Steel) 38mm $ 140 $ 709
Apple Watch Series 3 (GPS + Cellular) (Stainless Steel) 42mm $ 170 $ 769
Apple Watch Series 3 Hermès 38mm $ 545 $ 1,519
Apple Watch Series 3 Hermès 42mm $ 575 $ 1,579
Apple Watch Series 3 Edition (Ceramic) 38mm $ 280 $ 1,609
Apple Watch Series 3 Edition (Ceramic) 42mm $ 310 $ 1,669

Apple Watch Series 1 & 2 Express Replacement Service late fees (2nd generation)

Model

Late fee

Replacement value

AppleWatch Series 1 (Aluminum) 38mm $ 0 $ 259
AppleWatch Series 1 (Aluminum) 42mm $ 20 $ 299
Apple Watch Series 2 (Aluminum) 38mm $ 50 $ 399
Apple Watch Series 2 (Aluminum) 42mm $ 65 $ 429
Apple Watch Nike+ 38mm $ 50 $ 399
Apple Watch Nike+ 42mm $ 65 $ 429
Apple Watch Series 2 (Stainless Steel) 38mm $ 160 $ 649
Apple Watch Series 2 (Stainless Steel) 42mm $ 200 $ 729
Apple Watch Hermès 38mm $ 585 $ 1,499
Apple Watch Hermès 42mm $ 610 $ 1,549
Apple Watch Edition (White Ceramic) 38mm $ 250 $ 1,549
Apple Watch Edition (White Ceramic) 42mm $ 290 $ 1,629

Apple Watch Express Replacement Service pricing (1st generation)

Model

Late fee

Replacement value

Apple Watch Sport 38mm $ 0 $ 259
Apple Watch Sport 42mm $ 35 $ 329
Apple Watch 38mm $ 125 $ 579
Apple Watch 42mm $ 160 $ 649
Apple Watch Hermés 38mm $ 550 $ 1,429
Apple Watch Hermès 42mm $ 585 $ 1,499
Apple Watch Edition 38mm $ 3,390 $ 10,429
Apple Watch Edition 42mm $ 4,690 $ 13,029

Fees are in Canadian dollars and are subject to tax. Your replacement Apple Watch will be new or equivalent to new. Apple reserves the right to change the late fee or replacement value on this web page from time to time.

Learn more about Apple Watch service
See Apple Watch out-of-warranty fees