Use FaceTime with your iPhone, iPad, or iPod touch

Learn how to use FaceTime to make video and audio calls from your iPhone, iPad, or iPod touch.

You can use FaceTime over Wi-Fi1 or over cellular on supported iOS devices2. FaceTime isn’t available or might not appear on devices purchased or used in Saudi Arabia, United Arab Emirates, and Pakistan. However, with iOS 11.3 and later, FaceTime is available on iPhone, iPad, and iPod touch in Saudi Arabia.

     

Turn on FaceTime

Open the FaceTime app and sign in with your Apple ID. You can also do this from Settings > FaceTime. 

If you're using an iPhone, FaceTime automatically registers your phone number. To also register your email address on your iPhone, go to Settings > FaceTime > Use your Apple ID for FaceTime, and sign in with your Apple ID.

If you're using an iPad or iPod touch, register your email address by tapping Settings > FaceTime > Use your Apple ID for FaceTime, and sign in with your Apple ID.

screen showing an active call

Make a FaceTime call

To make a FaceTime call, you need the person's phone number or registered email address. There are a few ways to make a FaceTime call:

  • In the FaceTime app, tap the plus sign and type the person's phone number or email address. Tap the number or address, then tap Audio the FaceTime audio icon or Video the FaceTime video icon.
  • If you have the person's phone number or email address saved in your Contacts, you can begin typing their name and tap the name when it appears. Then tap Audio the FaceTime audio icon or Video the FaceTime video icon
  • You can also begin a FaceTime video call from your iPhone during a phone call. Tap the FaceTime icon in the Phone app to switch to FaceTime.

screen showing another phone call coming in while another call is active

Use FaceTime Audio with Call Waiting

When another call comes in — either a phone call or another FaceTime audio call — you can choose one of these options:

  • End the current call and accept the incoming call.
  • Accept the incoming call and put the current call on hold. 
  • Decline the incoming call. 

screen showing a person using FaceTime with a Memoji

Use your Memoji in FaceTime

On an iPhone X or later, or iPad Pro 11-inch or iPad Pro 12.9-inch (3rd generation), you can create a Memoji to match your personality and mood, then use the Memoji during a FaceTime video call:

  1. Open FaceTime and make a call. 
  2. When the call starts, tap the effects icon.
  3. Tap the Memoji that you want to use.
  4. Continue your FaceTime call with your customized Memoji, or tap the X icon to continue without a Memoji or go back to the FaceTime menu.

To change your Animoji or Memoji, or to remove it during a FaceTime call, repeat steps 2-4.

Use FaceTime Live Photos

With iOS 12.1.1, you can capture moments with your friends and family using Live Photos during a FaceTime video call. Here's how:

  1. Start a FaceTime video call. 
  2. Tap  to take a photo.
  3. Go to your Photos app to find the photos you saved.

Get help with FaceTime

1. You can use FaceTime on any of these devices on Wi-Fi: iPhone 4 or later, iPad Pro (all models), iPad 2 or later, iPad mini (all models), and iPod touch 4th generation or later (only iPod touch 5th generation or later support FaceTime audio calling).

2. With a cellular data plan, you can also use FaceTime without Wi-Fi on any of these devices: iPhone 4s or later, iPad Pro (all models), and iPad (3rd generation or later).

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