Transfer your AppleCare plan

If you sell or give away your Apple device, you can also transfer the ownership of your AppleCare Protection Plan or AppleCare+ in regions that allow it. You can also transfer your AppleCare coverage plan between your own devices that are the same type of product and within 30 days of your original device purchase.

When we replace your device instead of repairing it, we’ll automatically transfer your plan to your new device. If transfer of coverage isn’t possible, we’ll offer other options.

Here’s what you’ll need

  • The AppleCare agreement number from the Proof of Coverage certificate
  • The serial number of the device your AppleCare plan currently covers
  • The new device’s serial number
  • Your original sales receipt for your AppleCare plan and both devices

If you're transferring your AppleCare plan to another person, we’ll also need to know if you bought the device from Apple or a reseller and the new owner’s name and address.

Check your coverage

After you have your documents, let’s check your coverage and review your region’s terms and conditions to see if you can transfer the coverage of your AppleCare Protection Plan or AppleCare+

Submit your request

If your country or region allows transfer of your AppleCare plan, contact us to start the process. Choose how to reach us:

  • Contact us online
  • Call Apple support. Say “I need help with an AppleCare product transfer.”
  • Send a letter through the mail. Include the following:
    • The AppleCare agreement number
    • Copies of all sales receipts
    • The serial number for your Apple device
    • Your telephone number, email and mailing address

United States and Canada:
Apple Inc. 
ATTN: Agreement Administration 
MS: 217-AC 
2511 Laguna Blvd
Elk Grove, CA 95758

Apple Customer Support
Hollyhill Industrial Estate
Hollyhill, Cork, Republic of Ireland

Zip Code: 106-6140
Apple Mail Center
Roppongi Hills
6-10-1, Roppongi
Minato-ku, Tokyo, Japan



All other regions:

See the AppleCare product terms and conditions for your country or region of residence.



Published Date: Fri Feb 03 23:09:44 GMT 2017