If you forgot your Apple ID

Use these steps to find your Apple ID.

Your Apple ID is the account you use to sign in to all Apple services. If you forgot your Apple ID or aren't sure you have one, there are a few ways to find it. You can also reset your password to regain access.

See if you're already signed in with your Apple ID

Follow these steps to see if you are signed in on one of your devices with your Apple ID:

On your iPhone, iPad, or iPod touch

Look for your Apple ID in your iCloud or iTunes & App Store settings.


Apple ID screen on iPhone

Tap Settings, then tap [your name]. On iOS 10.2 or earlier, tap Settings, then tap iCloud.

iTunes & App Stores

iTunes & App Stores screen on iPhone, showing View Apple ID option

Tap Settings, tap [your name], then tap iTunes & App Stores. On iOS 10.2 or earlier, tap Settings, then tap iTunes & App Stores.

You can also try these other services:

  • Tap Settings, then tap Accounts & Passwords. On iOS 10.3 or earlier, tap Settings, select Mail, choose Contacts, then tap Calendars.
  • Tap Settings, choose Messages, then tap Send & Receive.
  • Tap Settings, then tap FaceTime. 
  • Tap Settings, choose Mail, select Contacts, then tap Calendars.

If you know your Apple ID, but can't turn off Find my iPhone Activation Lock, learn what to do

On your Mac

  • Go to Apple menu , open System Preferences, then click iCloud.
  • Go to Apple menu , open System Preferences, click Internet Accounts, then look for accounts with iCloud.
  • Open iTunes, then choose Account and click View My Account. If you’re signed in to iTunes with your Apple ID, you'll see your account name and email address.
  • Open App Store, select Store, then click View My Account.
  • Open iBooks, select Store, then click View My Apple ID.
  • Open FaceTime, select FaceTime, choose Preferences, then click Settings.
  • Open Messages, select Messages, choose Preferences, then click Accounts.

On your Apple TV

  • Open Settings, select Accounts, then choose iCloud.
  • Open Settings, select Accounts, then choose iTunes and App Store.

On your PC

  • Open iCloud for Windows.
  • Open iTunes, choose Account, then select View My Account. If you’re signed in to iTunes with your Apple ID, you'll see your account name and email address.

On the web

You can see if you're signed in with your Apple ID on iCloud.com or by going to your Apple ID account page. If you aren't signed in, your Apple ID might prefill on the sign in screen.

You can also look up your Apple ID by entering the full name and email address associated with your Apple ID.

If your mobile phone number is your Apple ID, you might not be able to look up your Apple ID.

From your Apple ID account page

  1. Go to your Apple ID account page and click Forgot Apple ID or password.
  2. When you're asked to enter your Apple ID, click If you forgot your Apple ID, you can look it up.
  3. Enter your first name, last name, and email address. If you enter the wrong email address, you can try again with a different one.

If your mobile number is your Apple ID, these steps won't work.

From iCloud.com

To see if you're signed in on iCloud.com, follow these steps:

Go to iCloud.com. If you're already signed in to iCloud, click Settings.

Purchased AAC audio files showing Queen by Shawn Mendes

Check iTunes for previous purchases

If you previously bought something in the iTunes Store, you can see the account that you used.

If your Apple ID has changed since you made the purchase, then the name in File Info won't work.

  1. Open iTunes.
  2. Click one of your purchases. You can find your purchases in your Library.
  3. Choose Edit, then select Get Info.
  4. Click the File tab.
  5. Go to purchased by. You can see the Apple ID that was used to buy the item.

If you find your Apple ID, but still don’t remember your password, reset your password.

Try a different email address

Usually, your Apple ID is your email address.* First, try signing in with all prior email addresses that you might have used as an Apple ID.


If you want to change your Apple ID after you find it, we recommend that you update it in Settings for all of your Apple apps and services.

You only need one Apple ID. Using multiple Apple IDs might be confusing when you access purchased content or use Apple services.

FaceTime isn't available in all countries or regions.

* In some countries and regions, you can use your phone number as your Apple ID.

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