Table of Contents

• Welcome
• Overview
  • Intro to Apple Business Essentials
  • Program requirements
  • Sign up
  • Get started
  • Participate in beta features
• View instructional videos
  • Intro to Apple Business Essentials
  • Choose a subscription plan and review repairs
  • Configure settings, distribute apps, and apply Collections
  • Enroll and manage devices
• Set up your organization
  • Edit preferences
  • Configure locations
• Manage the plans in your subscription
  • Manage plans
  • Assign a plan
  • Unassign a plan
  • Employee plans and associated devices
  • Add subscription payment information
  • Review billing information
  • How to cancel Apple Business Essentials
• AppleCare service and support
  • Get support
  • Intro to AppleCare+ for Business Essentials
  • Support for AppleCare+ for Business Essentials
  • Service for AppleCare+ for Business Essentials
  • How AppleCare credits work
  • Provide feedback
• Manage domains
  • Add and verify a domain
  • Manage verified domains
  • Lock a domain
  • Show unmanaged accounts using your domain
  • Capture a domain
  • About account transfers
• Use Managed Apple Accounts
  • Use Managed Apple Accounts
  • Edit Managed Apple Accounts
  • Customize user access to certain apps and services
  • Use Sign in with Apple
• Integrate identity providers
  • Use federated authentication
    • Intro to federated authentication
    • Use federated authentication with Google Workspace
    • Use federated authentication with Microsoft Entra ID
    • Use federated authentication with your identity provider
    • Change a user’s domain information
    • Transfer Apple services to a Managed Apple Account
    • Disconnect federation from a domain
  • Sync user directories
    • Sync user accounts from Google Workspace
    • Sync user accounts from Microsoft Entra ID
    • Sync user accounts from your identity provider
  • Resolve user account sync conflicts
    • Resolve Google Workspace sync conflicts
    • Resolve Microsoft Entra ID OIDC sync conflicts
    • Resolve identity provider OIDC or SCIM sync conflicts
• Manage users and user groups
  • Work with users, user groups, and passwords
    • Intro to users and user groups
    • Manually add users
    • Manage existing users
    • Add user groups
    • Create or reset user passwords
  • Assign roles and privileges
    • Intro to roles and privileges
    • View and assign roles
    • Add Content Managers to locations
  • Add or reset verification phone numbers
• Buy content
  • Intro to buying content
  • Review content payment and billing information
  • Select and buy content
  • Configure app installation and removal
  • Monitor app installation status and license tracking
  • Learn about Custom Apps
  • Transfer licenses
  • Manage content tokens
  • Migrate content tokens
  • Invite VPP purchasers
  • Plan for migration to Apps
• Manage devices
  • Device workflow
  • Enrollment methods
  • Add devices to your organization
    • Manage device suppliers
    • View device information
    • Get device order progress reports
    • Add devices from Apple Configurator
    • Manage MDM servers
      • Intro to MDM servers
      • Link to a third-party MDM server
      • Edit a third-party MDM server configuration
      • Delete a third-party MDM server
    • MDM server assignments
      • Review device assignments
      • Assign, reassign, or unassign devices
      • Assign a device that was serviced or replaced
  • Turn off Activation Lock
  • Release devices
  • Sign out users and lock devices
    • Sign users out of devices
    • Locate, lock, and erase devices
• Configure device settings and add packages
  • Intro to configuring settings
  • Configure settings
    • AirDrop settings
    • AirPlay settings
    • AirPrint settings
    • App Access settings
    • Apple Intelligence & Siri settings
    • Application Layer Firewall settings
    • Certificate settings
    • Content Caching settings
    • Configure a Custom setting
    • Data Management settings
    • Energy Saver settings
    • FileVault settings
    • Gatekeeper settings
    • iCloud settings
    • Lock Screen settings
    • Password and Screen Lock settings
    • Software Update settings
    • VPN settings
    • Web Clip settings
    • Web Filter settings
    • Wi-Fi settings
    • Edit a setting
  • Create and add packages
    • Intro to deploying packages
    • Create a package
    • Add more information to packages
    • Create a package installer for an application
    • Review the installation status of packages
• Apply Collections
• Searching and activity notifications
  • How to search
  • View activity
• Appendixes
  • Read log files
  • Keyboard shortcuts
  • Find an AirPrint printer’s information
• Document revision history
• Copyright