Use the Find My app to locate a missing device or item

Learn the different ways you can use the Find My app to help find your missing device or personal item, like how to see its location on a map or mark it as lost.

What features are available for your missing device

If you've lost or misplaced a device or item, just use the Find My app on an iPhone, iPad, iPod touch, or Mac signed in with the same Apple ID. To find a misplaced device, you can also use the Find My app on a device owned by someone in your Family Sharing group, or sign in to iCloud.com/find on a web browser. 

iPhone, iPad, iPod touch, Apple Watch

  • View Location
  • Play a Sound
  • Mark as Lost (Lost Mode)
  • Remote Erase

Mac

  • View Location
  • Play a Sound
  • Mark as Lost (Lock your Mac)
  • Remote Erase

AirPods, Beats products

  • View Location
  • Play a Sound

Third-party products

  • View Location
  • Lost Mode
  • Other features vary by product

 


See it on a map

  1. Open the Find My app.
  2. Choose the Devices or Items tab.
  3. Select the device or item to see its location on the map. If you belong to a Family Sharing group, you can see the devices in your group.
  4. Choose Directions to open its location in Maps.

If you turn on Find My network, you can see your device's location even if it's not connected to a Wi-Fi or cellular network. The Find My network is an encrypted anonymous network of hundreds of millions of Apple Devices that can help you locate your device or item. 

Don't see your device?

You might not have Find My turned on. If your device is powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple, you can't see your device's location. Learn how you can still protect your information.

Play a sound

  1. Open the Find My app.
  2. Choose the Devices tab.
  3. Select your missing device, then choose Play Sound. If your device is offline, it won't play a sound until it connects to a network.

Mark your device as lost

  1. Open the Find My app and choose the Devices tab.
  2. Select your missing device.
  3. Scroll down to Mark As Lost and select Activate.
  4. Follow the onscreen steps if you want your phone number to display on your missing device, or if you want to enter a custom message asking the finder of your missing device to contact you.
  5. Select Activate.

What happens if you activate Mark As Lost

Mark as Lost remotely locks your missing iPhone, iPad, iPod touch, or Mac with a passcode, keeping your information secure even if your device goes missing. You can also display a custom message with your phone number on the Lock screen, and keep track of your device's location. Learn more about how to use Mark as Lost.  

Erase a device

  1. Make sure you try the steps above to recover your missing device—this can't be undone. 
  2. Open the Find My app and choose the Devices tab.
  3. Select the device you want to remotely erase.
  4. Scroll down and choose Erase This Device.
  5. Select Erase This [device].

If your missing device is covered by AppleCare+ with Theft and Loss, you shouldn't erase your device. Instead, file a claim for your lost or stolen device.

What happens if you erase a device

When you erase your device, all of your information (including credit, debit, or prepaid cards for Apple Pay) is deleted from the device, and you won't be able to track it using Find My.


If you need more help

  • If your device is powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple, you can't see your device's location.
  • If you turned on Find My before your device was lost or stolen, learn how to find your missing iPhone, iPad, or iPod touch or Mac. You can also locate your missing Apple Watch or AirPods.
  • If you did not turn on Find My before your device was lost or stolen, learn how you can protect your information
  • If you remove a missing device from your account after you erase it, Activation Lock will be turned off. This allows another person to turn on and use your device. Learn more.
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