Manage users in Fleetsmith
There are three kinds of Fleetsmith users: users, admins, and the account owner.
Users are the employees or end users who are using the devices in your fleet. Users don’t have access to the Fleetsmith Admin Console. Users can be imported into the Fleetsmith Admin Console in different ways depending on how you created your Fleetsmith account. See Import users with Fleetsmith.
Admins have unrestricted access to the Fleetsmith Admin Console and can manage devices, create profiles, update billing information, and more. Existing admins or the account owner can add additional admins by promoting users.
A Fleetsmith account owner is the user who created the account. An owner cannot be deleted or demoted in the Fleetsmith Admin Console. Any request to delete your Fleetsmith Account should come from the owner or include approval from the account owner. If you need to change the owner of your account, contact Support for Fleetsmith.
The tasks that follow pertain to users and admins.
Add a Fleetsmith admin
In the Fleetsmith Admin Console, click Users in the sidebar, then click the name of the user you want to promote.
Click Promote to admin, then click Promote to admin.
Demote an admin to a user
In the Fleetsmith Admin Console, click Users in the sidebar, then click the name of the user you want to demote.
Click “Demote to user,” then click “Demote to user.”
View user information:
In the Fleetsmith Admin Console, click Users in the sidebar.
Click the name of the user you want to view.
Delete a user
In the Fleetsmith Admin Console, click Users in the sidebar.
Click on the checkbox next to the name of the user you wish to delete.
Select Delete in the upper-right of the Users page.
Note: If you make change to a user in G Suite, you can update that user in Fleetsmith: Delete the user in Fleetsmith, reimport the user from G Suite, then reassign their device.