About domain conflicts in Apple School Manager
In Apple School Manager, you must resolve domain name conflicts to use federated authentication. Domain names are registered and must be globally unique. The domain, or domain name (as it is also commonly known), is the name that designates the larger organization rather than an individual member.
If you attempt to verify a domain and verification fails, it may be that some other organization is using that domain. For example:
Verifies domain townshipschools.org.
Can’t use the domain townshipschools.org because it was already verified by Organization A.
Example domain dispute workflow
1. Organization B can choose to send their contact information (the name of the person requesting to be contacted, their email address, and the name of their organization) to Organization A.
2. Organization A can choose whether or not to contact Organization B to resolve the domain claim.
Important: Apple doesn’t intervene in domain claims.