Request and activate your titanium Apple Card

Make purchases anywhere Mastercard is accepted when you get a titanium Apple Card.

titanium Apple Card

How the titanium Apple Card works

After you accept your Apple Card offer, you can order your titanium Apple Card.1 This card can be used to make purchases anywhere in the world Mastercard is accepted.*

The titanium Apple Card is more secure than other credit cards because it has no card numbers on it, CVV security code, expiration date, or signature on it. Instead, your information is stored in Wallet.

You get 1 percent Daily Cash on every purchase you make with the titanium Apple Card.

*Using Apple Card for a cash advance is not currently supported.

Get your titanium Apple Card

If you applied for Apple Card and your application got approved, you can request a titanium Apple Card upon accepting your offer. If you already accepted your offer and didn’t request a titanium Apple Card at that time, just follow these steps in Wallet:

  1. Open Wallet on your iPhone and tap Apple Card.
  2. Tap the more button .
  3. Scroll down and tap Get Apple Card.
  4. Then follow the instructions on your screen.

Your card is shipped free of charge and a notification is sent to your iPhone when it ships. The billing address you used to complete your titanium Apple Card application is the address your titanium Apple Card ships to.

If you want your card delivered to a different address, update your billing address in Wallet before you request your titanium Apple Card.

Apple Card activation

How to activate your Apple Card

You need a compatible iPhone with the latest iOS version to activate your titanium Apple Card. When your titanium Apple Card arrives, it's easy to activate.

Activate on iPhone XS Max, iPhone XS, iPhone XR, or later

Watch the video to see how to activate your titanium Apple Card >

  1. Open the packaging that has your titanium Apple Card inside.
  2. Wake your iPhone and follow the instructions inside your card holder.
  3. Tap Activate.

Activate on iPhone X or earlier

Watch the video to see how to activate your titanium Apple Card >

  1. Open Wallet on your iPhone and tap Apple Card.
  2. Tap Activate Your Card.
  3. Wake your iPhone and follow the instructions inside your card holder.

Your card is ready to use as soon as it's activated.

If you don't have the Apple Card packaging

If you don't have the packaging that your titanium Apple Card arrived in, follow these steps to activate your card:

  1. Open Wallet on your iPhone and tap Apple Card.
  2. Tap the more button .
  3. Under Physical Card, tap Activate Your Card.
  4. Tap "Having trouble activating your card."
  5. Tap Do Not Have Card Packaging, then follow the instructions on your screen.

Lock or unlock your card

If your card isn't currently in your possession, you might want to lock it. When you lock your card, it can't be used to make purchases. You can choose to unlock your card at any time in the Wallet app.

How to lock your card

You can lock your titanium Apple Card on your iPhone or iPad.

On iPhone

  1. Open Wallet and tap Apple Card.
  2. Tap the more button .
  3. Scroll down to Physical Card and tap Lock Card, then follow the instructions on your screen.

 

On iPad

  1. Open the Settings App.
  2. Scroll down and tap Wallet & Apple Pay.
  3. Tap Apple Card.
  4. Under Physical Card, tap Lock Card, then follow the instructions on your screen.

After you lock your card, it can't be used to make purchases until you unlock your card.

How to unlock your card

You can unlock your titanium Apple Card on your iPhone or iPad.

On iPhone

  1. Open Wallet on your iPhone and tap Apple Card.
  2. Tap the more button .
  3. Scroll down to Physical Card and tap Unlock Card, then follow the instructions on your screen.

On iPad

  1. Open the Settings App.
  2. Scroll down and tap Wallet & Apple Pay.
  3. Tap Apple Card.
  4. Under Physical Card, tap Unlock Card, then follow the instructions on your screen.

 

When you unlock your card, you can use it to make purchases.

Request a replacement card

If you card is lost, damaged, or stolen, you can request a replacement card on your iPhone or iPad.

On iPhone

  1. Open Wallet on your iPhone.
  2. Tap Apple Card.
  3. Tap the more button .
  4. Scroll down to Physical Card and tap Request Replacement Card, then follow the instructions on your screen.

On iPad

  1. Open the Settings App.
  2. Scroll down and tap Wallet & Apple Pay.
  3. Tap Apple Card.
  4. Under Physical Card, tap Request Replacement Card, then follow the instructions on your screen.

 

To report the status of your damaged, lost, or stolen card, select a reason for needing a new card.

If your iPhone and titanium Apple Card are lost or stolen

If your iPhone and titanium Apple Card are both missing or stolen, you can call Goldman Sachs for a replacement Apple Card:

  • (877) 255-5923

And see what you can do to protect your information and find your missing device.

Recycle your Apple Card

  1. Go to https://www.apple.com/shop/trade-in.
  2. Under Select your device to get a trade-in estimate, choose Other devices.
  3. Select Apple Card, then choose Recycle and provide the information on your screen.

A prepaid shipping label is mailed to you and instructions are sent to the email address you provided.

How to cancel your request for a titanium Apple Card

To cancel your request for a titanium Apple Card, chat with an Apple Card Specialist. Open Wallet on your iPhone and tap Apple Card. Then tap the more button  and tap Message to begin your chat.

If you cancel your request for a titanium Apple Card, you have the option to request another card.

If you need to change the name on your card

To change the name on your titanium Apple Card, you need to change the name on your account by chatting with an Apple Card Specialist. Then you will need to request a new card. 

To start your chat, open Wallet on your iPhone and tap Apple Card. Tap the more button , then tap the Message button to start chatting with an Apple Card Specialist.

  1. Apple Card is issued by Goldman Sachs Bank USA, Salt Lake City Branch.

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