To open the Wallet app tap . You can also use Search to find it.
With Wallet, you can use passes on your iPhone to check in for flights, get and redeem rewards, get in to movies, or redeem coupons. Passes can include useful information like the balance on your coffee card, your coupon’s expiration date, your seat number for a concert, and more. At some schools in the United States you might be able to use your student ID cards on iPhone and Apple Watch.
If you want to add payment cards to Wallet, learn how to set up Apple Pay.
Add passes
You can add passes to Wallet in several ways:
- Using Wallet-enabled apps (Scroll down in Wallet, tap Edit Passes, and tap Find Apps for Wallet.)
- Scanning a barcode or QR code (Scroll down in Wallet, tap Edit Passes, tap Scan Code, and use your iPhone camera to scan.)
- Tapping a Wallet notification that you got after paying with Apple Pay at a supported merchant
- With Mail or Messages
- Through a web browser
- Sharing through AirDrop
- From your Mac
- Creating an iTunes Pass
- For student ID cards, using the eAccounts app
If you don't see the option to add a card, ticket, or other service to Wallet, contact the merchant to make sure that they support Wallet passes.
You may need to tap Add to Apple Wallet and then tap Add in the upper right corner of the pass. Or you may see a popup with an Add button you can tap to add your pass to Wallet.
Remove passes
To remove a pass:
- Scroll down in Wallet, then tap Edit Passes.
- Tap the arrow button.
- Tap Delete.
Or tap the pass that you want to remove, tap , scroll down, and tap Remove Pass.
To remove multiple passes at once:
- Scroll down in Wallet, then tap Edit Passes.
- Tap
next to the pass that you want to Delete.
- Tap Delete.
Use your passes
Some passes automatically appear at the right time or place because they include information based on time or location. For example, when you arrive at the airport, your boarding pass should appear. If your pass has a contactless symbol on it, you may be able to use it at card readers and point of sale terminals that display this symbol.
You may need to slide to unlock your device to display and scan your pass.
With iOS 9 and later and your iPhone 6 or later,1 there are two quick ways to use a pass:
- If you have a credit, debit, prepaid, or store card in Wallet, or a rewards card that works with Apple Pay, open Wallet from the Lock Screen by double-clicking the Home button or by double-clicking the Side button on iPhone X and later.
- If you turned on Automatic Selection for a rewards card, store credit card, or ticket, use that pass by tapping a pass notification or tapping the pass in Wallet. Then hold your iPhone near the contactless reader. You may need to authenticate with Touch ID or Face ID.
If you want notifications for things like flight updates or coupons and sales for nearby stores, follow these steps:2
- In Wallet, tap your pass.
- Tap
.
- Tap the Notifications button to turn notifications on or off.
To turn on notifications for all your passes, go to Settings > Notifications > Wallet, turn on Allow Notifications, and turn on the alerts that you want.
Change pass settings
Tap a pass, then tap on the pass to see settings and more information. Here's what you can do from the info screen:
- Delete the pass.
- Share the pass. Not all passes can be shared.
- Update the pass by pulling down to refresh.
- Open or install the app related to that pass.
- Turn on or off Automatic Updates.
- Turn on or off Suggest on Lock Screen.
- Turn on or off Automatic Selection for contactless passes.
The info screen can also show other helpful information about your pass, such as merchant contact information.
To reorder your passes, tap and hold a pass, then drag it to a new place. Your change will update across all of your devices.
To make a card the default for Apple Pay, drag the card to the front of your credit, debit, and prepaid cards in Wallet.
Get help
If your pass doesn't appear on the Lock screen when you think it should, you can open Wallet and select the pass to scan it. A pass won't appear for these reasons:
- Location Services is off.
- The Suggest on Lock Screen feature is turned off for that pass.
- The merchant doesn't support this feature.
1. To use Apple Pay for purchases in stores in Japan, you need an iPhone 8 or iPhone 8 Plus or later. Or you can use an iPhone 7 or iPhone 7 Plus that was purchased in Japan. Learn how to tell whether your device was purchased in Japan.
2. Some merchants may not allow notifications.